Manager, Data Platform Services

Hours: 70 bi-weekly (8-hour days; on-call)

Salary: HL-24 (CAD86,572 - CAD112,544 per annum)

Competition Number: VAC0028231

Posted Date: 2026-09-09

Closing Date: 2026-09-16

About Us
As part of the Newfoundland and Labrador Health Services, the Digital Health division provides quality information to health professionals, the public, researchers, and health system decision makers. Through collaboration with the health system, we support the development of data and technical standards, maintain key health databases, carry out analytics and evaluation, and support health research. We support healthcare within Newfoundland and Labrador, including patients and communities through the delivery of information technology (IT) and digital health services applied in the healthcare system to provide quality care. Our mandate includes the development and implementation of a confidential and secure provincial electronic health record as well as other provincial clinical information programs, including the change management required to support adoption by end user clinicians.

About the Role
We are currently looking for a Manager, Data Platform Services to join our Data and Information Services team. Reporting to the Director, Data Architecture & Data Platform within the Digital Health division, the Manager, Data Platform Services is accountable for the management, operation and advancement of an integrated provincial data platform. This role involves managing services including the Data Lab provincial data warehouse and multiple secure environments that support internal analytics, external research and evaluation (R&E), business intelligence as well as policy decision-making and innovative application development.

The Manager provides strategic and operational leadership for data acquisition, integration, modelling, storage, provisioning, metadata and master data management. The position works collaboratively with NL Health Services clinical programs, analytics, privacy, security, infrastructure and data governance resources to ensure authorized users have timely and appropriate access to trusted data products.

More specifically, you will be responsible for the following:
• Lead the management, operation and advancement of the integrated provincial data platform, including enterprise data warehousing and secure internal and external data environments.
• Develop and maintain operational plans, procedures, standards and best practices for data acquisition, integration, modelling, storage, provisioning, retention, disposal, metadata and master data management.
• Enable appropriate use of provincial data by internal and external users for analytics, business intelligence, health-system planning, policy development, research, evaluation and innovation.
• Work collaboratively with clinical and corporate programs, analytics and data governance resources to translate reporting and information requirements into appropriate data products and platform services.
• Oversee the execution of approved requests for record-level data, including data extraction, de-identification, linkage, storage, retention and secure access in accordance with approval conditions, privacy requirements and organizational policies.
• Manage and support specialized analytics, business intelligence and data-service applications used by analysts, epidemiologists, researchers, health-system decision-makers and approved external partners.
• Provide leadership for the development and maintenance of metadata services and documentation that enable users to understand and appropriately use provincial data assets.
• Research, analyze and advise on emerging technologies and approaches for secure data access, platform modernization and information enablement.
• Lead the responsible incorporation of artificial intelligence technologies within the data platform and establish operational procedures consistent with NL Health Services AI policies, privacy requirements, security controls and recognized best practices.
• Manage an on-call support team, including Decision Support Analysts and other data-services resources, to maintain platform availability and performance in accordance with service-level agreements.
• Manage unit human resources through workforce planning, recruitment, performance management, coaching, mentoring, professional development and the consistent application of human resource policies.
• Develop and manage the unit budget, operational priorities, service performance measures, risks, vendor relationships and resource requirements.
• Build and maintain effective relationships with internal programs and external partners, including researchers, academic institutions, government, vendors, industry and other health-system stakeholders.
• Lead or participate in organizational and provincial committees and working groups related to data platforms, data management, research enablement, analytics, privacy and information governance.

About You
Your education and experience include:
• An undergraduate degree in computer science, information systems, data management, health information management, business, or another related discipline. A combination of education and experience may be considered.
• A minimum of five to seven years of progressively responsible experience in data management, data platforms, business intelligence, analytics, database development or a closely related healthcare field.
• Demonstrated leadership or management experience, including responsibility for staff, operational planning, service delivery, performance management and resource allocation.
• Experience managing enterprise data warehousing, integrated data platforms, relational and dimensional data models, ETL/ELT processes and secure data-access environments.
• Experience supporting analytics and business intelligence technologies and services, such as SQL-based platforms, SAS, SPSS, Python, R, Power BI or comparable tools.
• Experience with metadata management tools, master data management, data quality, data integration, record-level data extraction and linkage, and secure data provisioning.
• Experience working with health information systems and provincial healthcare data is preferred.
• Experience supporting production services, service-level agreements and on-call operations is an asset.
• Knowledge of privacy, security, records management and legislative requirements applicable to personal health information, research data and secondary use of health-system data.
• Experience introducing cloud, automation, advanced analytics or artificial intelligence capabilities within a governed enterprise environment is an asset.

You have the following skills and abilities:
• Strategic and operational leadership with the ability to balance platform modernization, service continuity and stakeholder priorities.
• Extensive knowledge of current data-platform, data-management, analytics and business intelligence practices.
• Strong analytical, problem-solving, risk-management and decision-making skills.
• Ability to address novel and complex problems in a rapidly evolving environment where limited precedent may exist.
• Superior written, verbal, presentation and interpersonal communication skills.
• Ability to translate complex technical, clinical, research and governance requirements for diverse audiences.
• Proven ability to build consensus and maintain effective professional relationships across teams and organizations.
• Sound judgment, integrity and a strong commitment to privacy, security, responsible data use and service quality.
• Excellent organizational, financial, human resource and change-management capabilities.
• Ability to function independently in a high-pressure, diverse and changing environment.
• Understanding of the Newfoundland and Labrador healthcare environment, particularly provincial healthcare data, digital health systems and research enablement.

Other Information
We can offer you a respectful and engaging workplace that provides:
• Meaningful work
• Medical and dental benefits
• A defined benefit pension plan
• Flexible work arrangements (flex time; compressed; remote within NL)
• Work-life balance
• A generous paid leave program
• An active social club
• An employee and family assistance program
• An innovative, energetic and forward-thinking workplace culture

If you are interested in this challenging and rewarding career opportunity, please apply through https://nlhealthservices.ca/careers/
Please note: We frequently post or see our job ads on job aggregators, which are essentially search engines for job postings. In most circumstances these aggregator sites ask you to apply for the posted job directly on their platform and we will not directly receive your application. To ensure your application is received and reviewed, we kindly ask that if you have an interest in applying with NLCHI that you do so by visiting https://nlhealthservices.ca/careers/
We thank all candidates for their interest; however only those selected for further consideration will be contacted.
Any offer of employment will be conditional upon completion of required background checks including acceptable professional reference checks, provision of a satisfactory certificate of conduct, confirmation of educational credentials, and validation of legal entitlement to work in Canada, if applicable.
For more information, please visit www.nlhealthservices.ca

Applicants agree that by providing personal information in response to this advertisement, they consent to the collection, use and disclosure of personal information required for recruitment. Personal information will be used solely for recruitment considerations for a period of one year following the competition closing date, unless otherwise noted by the applicant.