Associate, Permits

The Opportunity

Company, Department: Nova Scotia Power, ED Permit Center

Location: Lakeside/Halifax, Nova Scotia

Type of Employment: Full-Time, Permanent

Closing Date: July 20, 2026

Number of Positions: 2

At Nova Scotia Power, we are committed to delivering safe, reliable, and efficient electrical service to communities across the province. We are currently hiring for two Permit Associate positions within our ED Permit Centre team. As a Permit Associate, you will play a key role in supporting the electrical permitting and inspection process, helping to ensure electrical work is completed safely, efficiently, and in compliance with regulatory requirements.

As a primary point of contact for Nova Scotia's electrical contractor network, you will collaborate with both internal and external stakeholders to process permits, coordinate inspections, maintain accurate records, and provide exceptional customer service. This position is ideal for a highly organized, detail-oriented professional who thrives in a fast-paced environment where accuracy, critical thinking, and strong customer relationships are essential to success.

You may be required to work additional hours as business needs dictate, including supporting emergency and storm-response operations within a 24-hour, 7-day-per-week environment.

Key elements of this role include:

As a Permit Associate, you will:

• Process and manage electrical permit applications from contractors and customers.
• Navigate systems and applications related to permitting and inspections.
• Create, modify, cancel, renew, and refund permits, including managing expired and outstanding permits.
• Maintain accurate contractor, customer, and permit records in internal systems.
• Coordinate and schedule electrical inspections and communicate associated fees and requirements.
• Respond to contractor and customer inquiries by phone, delivering professional and timely support.
• Generate, maintain, and distribute operational reports.
• Support the coordination of emergency electrical work and troubleshooting requests.
• Prioritize multiple tasks while maintaining a high level of accuracy and service excellence.
• Ensure compliance with Nova Scotia Power policies, procedures, and Occupational Health and Safety standards.

These skills will make you successful:

We are seeking an organized and customer-focused professional who takes pride in delivering accurate, high-quality work and building positive relationships with stakeholders.

Comprehensive on-the-job training will be provided to help successful candidates build the knowledge and skills needed to succeed in the role.

To thrive in this role, you recognize yourself in most of the following competencies and skills listed below:

• Minimum Grade 12 education; post-secondary education is considered an asset.
• 2-3 years of customer service and/or administrative experience.
• Strong proficiency with Microsoft Office applications, particularly Excel and Word.
• Demonstrated ability to manage multiple priorities and meet deadlines in a high-volume environment.
• Strong critical thinking and problem-solving skills, with the ability to assess information and make informed decisions.
• Exceptional attention to detail and a commitment to accuracy.
• Excellent verbal communication, interpersonal, and customer service skills.
• Experience with CIS and/or Maximo software is considered a strong asset.
• Experience with wiring permits, electrical inspections, utility operations, or related processes is considered an asset.
• Bilingualism (English/French) is considered an asset.

We understand that experience comes in many forms, and we're dedicated to adding new perspectives to the team. So, if your experience is close to what we've listed above, please consider applying.

Learn more about our culture and values

At the Emera Group of Companies, you'll be part of an inclusive, respectful workplace where everyone is welcomed and supported. Come build a career as unique as you are: making an impact from Atlantic Canada to the world. Your experience and perspective will help us to safely deliver cleaner, more reliable energy to our customers.

If working in an innovative environment, challenging yourself, and shaping a cleaner energy future inspires you, we want to hear from you. Apply by Monday, July 20, 2026 and let us know why this role is right for you.

The perks of joining our team? We offer:

• Flexibility: Hybrid work model.
• Health & Wellbeing: A comprehensive benefits plan, 24/7 access to virtual health care services for you and your family through Dialogue, access to a free on-site fitness centre, Employee and Family Assistance Program, parental leave top-up plan and wellness benefits.
• Grow Your Career: Opportunities to advance within and between our affiliate companies, a focus on employee development and available sponsored education programs.
• Community Engagement & Care: Corporate investments in the places where our people live and work, mentoring opportunities, fundraising-matching, volunteer programs, various committees and employee resource groups, and scholarships for children of employees.
• Competitive Compensation: Short-term incentive plan and a Defined Contribution Pension Plan.

Diversity, Equity & Inclusion at Emera

As one of Atlantic Canada's largest publicly traded companies, we are ranked one of Canada's Top 100 Employers, Top Employers for Young People and Top Diversity Employers. We know our success is driven by our dedicated teams and we strongly encourage applications from all qualified candidates, including persons who identify as racially visible, Indigenous, persons with disabilities, women in underrepresented roles and members of the 2SLGBTQ+ community.
Applicants from these equity groups may self-identify through the online application process. We support candidates and employees with access and accommodation needs and encourage you to let us know when you require accommodation.

Recruitment & Promotion Policy

The success of the Emera Company is driven by its people: a strong team with a shared commitment to support the Emera Company mission and values. The purpose of our recruitment policy is to provide a consistent framework to support fair and equitable attraction, hiring, and retention of the best talent for vacant positions. We are dedicated to maintaining a fair hiring process that provides equitable opportunities to all our applicants and is guided by our company values.

If you have any questions about this opportunity or if you are experiencing any technical difficulty with the application process, please email [email protected]