Titre du poste ou emplacement

Client Service Manager

Posté aujourd'hui
Détails de l'emploi :
En personne
60 000 $ - 75 000 $ / année
Temps plein
Gestion
Avantages :
Assurance maladie
Assurance dentaire
Congés payés
Modalités de travail flexibles
Programmes d'aide aux employés
Programme de primes et d'incitations

Position Summary:

This leadership position will champion the leadership and growth of Paladin Security Group's security programs for all Paladin health care contracts in Halifax, Nova Scotia. You will be challenged to develop and coordinate implementation strategies to support all of our operations and security program; and developing the capacity of Paladin staff to respond effectively to security and life safety emergencies.

Job Description:

  • Assists in the development of short term and longer range goals and objectives, ensuring that such plans support the goals, policies and vision of Paladin Security Group
  • Develops implements, maintains and evaluates the security programs for Paladin's contracts
  • Oversees and schedule the appropriate resources to ensure all of the company's contractual obligations are met
  • Takes ownership of staff and client issues and supports the timely response to both groups
  • Develops and maintains excellent relationships with the clients in the portfolio
  • Performs interviews to support Human Resources to ensure sufficient resources are available to meet the company's contractual obligations
  • Ensures there are thorough site training and employee orientations programs in place at all sites within the portfolio
  • Visits with clients and the staff assigned to the sites regularly and ensure the needs of both the client and staff are met
  • Monitors all accounts receivable of clients within the portfolio and assists accounting when needed to ensure all accounts are kept up to date

Qualifications:

  • 3-5 years of industry experience in a leadership position is considered an important asset
  • Class Driver's License is required
  • Excellent interpersonal and communication skills
  • High level of professionalism
  • Ability to write comprehensive reports and maintain proper records
  • Working knowledge of appropriate legislation and provincial/national standards on fire safety, building codes, security, and protection of privacy
  • Must have strong leadership, social interaction and organizational skills
  • Proficiency in Microsoft Office software
  • Ability to write and present proposals to large organizations
  • Legally authorized to work in Canada
  • Develops and promotes Paladin's business where possible in a professional and positive manner.
  • Responds to communications from clients or staff in a timely manner.

Why Choose Paladin:

  • Benefits & Other Perks
  • Flexible Work Schedule
  • Opportunities for Growth & Advancement
Numéro de concours: 008
Site Web d'entreprise: https://paladinsecurity.com

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À propos Paladin Security

À propos Paladin Security

Established in 1976, Paladin Security has grown into the largest full-service security company in the country. With 30 branches from coast to coast, Paladin provides specialized security services across a wide range of sectors to meet unique security and safety needs.

We take pride in championing our employees as Paladin Family members and setting a new industry standard through our cutting-edge training, empathy-led security model, promotion-from-within philosophy, and CARE Culture.

By investing in our people and providing top-notch services, we proudly stand as one of Canada’s Best Managed Companies and Most Admired Corporate Cultures. We are committed to continuously providing exceptional security services, making the world a friendlier & safer place.

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