July 23, 2025

SYSTEMS OFFICER (BAND LEVEL 8)

Office of the Registrar

Grenfell Campus

(Permanent Position)

DUTIES

The Systems Officer provides academic support services to Grenfell Campus and performs specialized analytical, technical, and supervisory work in planning and controlling the operation of the Banner Student System and related systems for the Office of the Registrar (Grenfell Campus). Duties include, but are not limited to, managing and supervising staff who provide systems support in the Registrar's Office (Grenfell Campus); coordinating the production and maintenance of the class schedule for undergraduate and graduate courses using lnfosilem and Banner Student; troubleshooting scheduling conflicts and challenges and ensuring efficient use of academic space in consultation with Deans and program chairs; recommending strategic improvements to system functionality and usage, and assisting with identifying and addressing technical and functional issues; introducing new systems and providing staff training; developing and maintaining job aids and other training materials; coordinating the final and deferred exam schedules and room bookings; coordinating the submission of final grades and processing change of grade requests; developing and providing enrollment and registration reports to key stakeholders; managing records and retention of information in the Registrar's Office; coordinating the approval and setup of new user accounts in Banner Student; representing the Registrar's Office on various academic committees; and performing other related duties as required.

QUALIFICATIONS

Considerable experience (3-5 years) in a registrarial environment, with experience in information technology systems, registration, and/or information or records management; completion of an undergraduate degree in business, information technology, or computer science is required; or an equivalent combination of experience and education may be considered. Knowledge of enterprise systems, scheduling software, and room scheduling systems, as well as a solid understanding of university structure, governance, and decision­ making processes, are essential for this role. The successful applicant will also have experience successfully leading a team; the ability to exercise independent judgement; proficiency in analyzing data and preparing reports; excellent communication, problem-solving, and interpersonal skills; and the ability to work with individuals from diverse linguistic and cultural backgrounds. Experience working with Banner and Infosilem is considered an asset.

SALARY $67,706 - $87,763 per annum (Management and Professional)

An upscale hiring step has been applied to this position (Step 12)

CLOSING DATE August 7, 2025 by 5:00 p.m. NST

All qualified candidates are encouraged to apply; however, preference will be given to applicants who are legally entitled to work in Canada. Memorial University is committed to employment equity and diversity and encourages applications from all qualified candidates, including women, people of any sexual orientation, gender identity, or gender expression; Indigenous peoples; visible minorities and racialized people; and people with disabilities.

The personal information requested in your application is collected under the authority of the Memorial University Act (RSNL 1990 c M-7) for the purpose of identifying and recruiting candidates; assessing applicant qualifications; and maintaining records pertaining to the administration of employment with Memorial University of Newfoundland.

If you are a successful candidate, this information will form part of your permanent employment record and will be used for other activities related to the employment process. This information may be disclosed to government departments and agencies as legally required; and to third party service providers, as necessary to administer programs and activities.

If you have any questions about the collection, use and disclosure of the information on this form, please contact MyHR, Department of Human Resources, at [email protected].

Inquiries about this opportunity should be directed to Grenfell Campus - Memorial University, University Avenue, Corner Brook, Room AS374, phone (709) 637-4097, or e-mail [email protected].

Please be advised that we are unable to provide updates on current competitions.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.