Joining our Atlantic Operations team, Schedulers are responsible for monitoring and actioning all employee and client schedules. Schedulers will be responsible to generate a call list and open shift list to fulfil the coverage requirements and communicate with the respective groups, clients, site leaderships in the Atlantic region. Please see below for additional details.
Hours:
Must be available days, evenings, weekends, and overnight.

Duties and Responsibilities

• One of the primary duties will be making outgoing calls to contact off duty employees actively to provide schedule for them
• Schedulers are responsible to record and keep a track of their statistics and ensure that all the casual employees are actively working.
• Maintain all the inactive employees and employees' availabilities
• Schedulers must understand the full compliance requirement and priority coverages for each site

Qualifications

• Fluent in English to be able to give adequate, clear, and concise directions
• Confident and capable of remaining composed under pressure of emergency situations
• Excellent written and verbal communication skills
• Must be able to work under team setting
• Must be able to demonstrate high customer service skills
• Scheduling and security experience is an asset
• Ability to work in a dynamic, fast-paced environment