Title : Program Assistant-Community Services

Employee Working Location : In-person (St. Catharines, ON)

Employment Status : Temporary Part-Time (12 Months)

Salary Band : $21,436 - $26,793 / year or ($19.63 - $24.54 / hour)

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

• Responsible for auditing, validating and submitting volunteer reimbursements to Supervisor.
• Works with Supervisor to accurately report Driver hours in the electronic timecard system.
• Assists Supervisor with booking and confirming Drivers' schedules.
• Supports the operations when necessary with data input.
• Supports multi-site operations remotely when necessary.
• Gathers information on community programing and resources.
• Provide program information to clients and/or refer them to appropriate program staff or community partner.
• Responds to volunteer inquiries and assists with application forms, program information.
• Engages in retaining volunteers with events, feedback and communication.
• Support Supervisor to compile monthly reports as required.
• Reviews and monitors organizational standards of practice to minimize risk to client, volunteer and staff.
• Supports the Supervisor in facilitating the Driver training.
• Promotes and encourages staff participation in activities that foster a safer work environment.

What we are looking for :

• The minimum qualifications for this job are completion of a community college diploma.
• Strong verbal and written communication skills are essential.
• Strong interpersonal skills.
• Customer Service experience is an asset.
• Working knowledge standard office procedures and MS Office computer software system.
• Good organizational, time management and problem-solving skills.
• Must have a Valid G license with not more than 3 demerit points.

Working conditions :

• Duties are principally conducted at the St Catharines Office of the Canadian Red Cross.
• Periodic travel within HNHB will be required.
• Most of the work is performed in an environment which is mostly clean and comfortable.
• The work can require irregular hours, including week-ends and holidays without notice.
• Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
• If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

#RegularRecruitment

Salary Band:
$21,436 - $26,793 ($19.63/hr - $24.54/hr)