Job Title or Location

Program Assistant-Community Services

Canadian Red Cross - 64 Jobs
$21,436 - $26,793 / year
Posted 18 days ago

Title : Program Assistant-Community Services

Employee Working Location : In-person (St. Catharines, ON)

Employment Status : Temporary Part-Time (12 Months)

Salary Band : $21,436 - $26,793 / year or ($19.63 - $24.54 / hour)

The Canadian Red Cross (CRC) - an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada's Best Employers 2024, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will :

  • Responsible for auditing, validating and submitting volunteer reimbursements to Supervisor.
  • Works with Supervisor to accurately report Driver hours in the electronic timecard system.
  • Assists Supervisor with booking and confirming Drivers' schedules.
  • Supports the operations when necessary with data input.
  • Supports multi-site operations remotely when necessary.
  • Gathers information on community programing and resources.
  • Provide program information to clients and/or refer them to appropriate program staff or community partner.
  • Responds to volunteer inquiries and assists with application forms, program information.
  • Engages in retaining volunteers with events, feedback and communication.
  • Support Supervisor to compile monthly reports as required.
  • Reviews and monitors organizational standards of practice to minimize risk to client, volunteer and staff.
  • Supports the Supervisor in facilitating the Driver training.
  • Promotes and encourages staff participation in activities that foster a safer work environment.

What we are looking for :

  • The minimum qualifications for this job are completion of a community college diploma.
  • Strong verbal and written communication skills are essential.
  • Strong interpersonal skills.
  • Customer Service experience is an asset.
  • Working knowledge standard office procedures and MS Office computer software system.
  • Good organizational, time management and problem-solving skills.
  • Must have a Valid G license with not more than 3 demerit points.

Working conditions :

  • Duties are principally conducted at the St Catharines Office of the Canadian Red Cross.
  • Periodic travel within HNHB will be required.
  • Most of the work is performed in an environment which is mostly clean and comfortable.
  • The work can require irregular hours, including week-ends and holidays without notice.
  • Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
  • If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).


Salary Band:
$21,436 - $26,793 ($19.63/hr - $24.54/hr)

Competition Number: 13276
Company Website:
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About Canadian Red Cross

About Canadian Red Cross

The Canadian Red Cross is one of the most inspirational not-for-profit organizations in Canada and around the world, and the leading humanitarian organization through which people voluntarily demonstrate their caring for others in need.

We are guided by our Fundamental Principles of humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. We help people and communities in Canada and around the world in times of need and support them in strengthening their resilience.

Why join the Canadian Red Cross?

Be part of a team that shares your passion.
Our organization is made up of diverse and dedicated individuals who share one common goal: to help people in times of need.

Use your skills for the greater good.
The Canadian Red Cross mission has never been more crucial than it is today. From field nurses to software and web developers, we are always looking for new talent with a wide range of skills to help us advance our humanitarian efforts.

Work for one of Canada’s top employers.
We value our employees as much as we value their work. That’s why after surveying over 10,000 Canadians, Forbes selected the Canadian Red Cross as one of Canada’s best employers.

Respectful and Inclusive Work Environment.
The Canadian Red Cross is deeply committed to its humanitarian mission and creating respectful and inclusive work environments for the people we serve and our personnel. We strive to develop a diverse organization that is representative of the people it serves and fosters a culture of inclusion and belonging.

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