Requisition Details:

Employment Status: Temporary, Part Time (0.5 FTE)
Program Name: Transportation
Number of Hours Bi-Weekly: 37.5
Work Schedule: Days
Anticipated End Date: April 2025
On Call: No
Job Summary:

The Program Supervisor is responsible for the supervision of the day to day delivery of safe and effective client care by leading front-line staff for their program according to the framework of VON philosophy, policies, procedures, standards and quality management.

Key Responsibilities:

• Provides supervision and support for program staff which may include PSWs and ensures the effectiveness of their performance.
• Organizes the planning of work activities and staff responsibilities.
• Works collaboratively with the Manager in hiring, orientation, supporting/mentoring and evaluation of staff.
• Ensures Mask Fit Testing is completed by new staff and oversee re-testing in accordance to VON policy
• Plans and participates in multi-disciplinary meetings as required which include client care/service plan meetings and team meetings.
• Conducts new client intakes and inter RAI assessments according to VON policy and client needs and funder requirements
• Ensures client documentation is completed clearly, concisely, accurately and appropriately according to VON standards and policies.
• Plans, implements, evaluates and adjusts client-focused care/service plans according to changing needs of clients and according to VON standards and policies.
• Ensures collection and reporting of statistical information (KPI's, performance metrics) for VON and to meet funder obligations.
• Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
• Ensures that program complies with Health and Safety regulations and is responsible to report all workplace incidents in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents
• Conducts and records Disaster and Emergency Drills according to VON Disaster & Emergency programs and policy.
• Ensures that the program Operates in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.

External and Internal Relationships:

• Develops effective relationships with clients and care partners.
• Regularly liaises/communicates proactively and constructively with community partners/professionals.
• Develops effective relationships with staff across departments in Region to ensure program delivery goals are met.

Education, Designations and Experience:

• Post-Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
• Minimum of 5 years of related experience in community and health-based care including a minimum of 2 years previous experience supervising staff with accountability for performance and results.
• Minimum of 5 years knowledge and experience in program planning, implementation and evaluation.
• Experience or understanding of the not-for-profit healthcare environment.
• First Aid or CPR certification is required.
• Experience working within a unionized environment is preferred.
• Community development, public speaking, and budgeting experience is an asset to the role.

Skill Requirements:

• Proficient in Windows OS and MS Office Suite programs.
• Ability to accept and facilitate substantial change.
• Effective and demonstrated leadership abilities.
• Demonstrated commitment to working in an environment with high confidentiality and discretion.
• Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
• Excellent oral and written communication skills.
• Strong organizational skills with an ability to prioritize, multi-task and handle competing deadlines.
• Ability to problem solve and adjust to rapidly changing priorities in a deadline.
• Strong attention to detail.

Other:

• Must have access to a personal vehicle for work and possess both a current driver's license and proof of vehicle insurance.
• A current and original copy of a satisfactory Criminal Records Check is required.
• A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
• Ability to speak French is an asset in French Designated areas.
• Must be able to wear Personal Protective Equipment (PPE).

Work Conditions and Physical Capabilities: Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Hand movements.