Medical Office Assistant – In-person, full-time

About the job

Satori is seeking a full-time Medical Office Assistant (MOA) to join our fast-paced gynecological specialty clinic at Greenview Medical Centre. The MOA will work alongside an experienced gynecologist and other healthcare professionals to provide specialized health support services in a clinical setting.

The MOA will primarily be responsible for scheduling and confirming patient appointments, tests, and follow-ups and managing provider schedules. The ideal candidate must have superior telephone manners, strong customer service orientation and the ability to communicate and work effectively in a fast-paced environment with a multidisciplinary team. A combination of education, experience and strong computer skills will be considered.

Working with Satori Health (doesn't change, same for all postings)

Satori Health provides team members with a competitive compensation package that includes health, dental and vision benefits and an Employee Family Assistance Program (EFAP). Enjoy paid personal days, vacation time, and a weekday, daytime schedule.

Responsibilities

• Manage external and internal phone lines and transfer calls to appropriate personnel
• Schedule and confirm patient appointments, tests and follow-ups, and manage provider schedules
• Greet and direct patients to appropriate medical resources and services
• Update and maintain the electronic medical record system
• Measure and document vital signs of each patient
• Share information collected from patients with the appropriate medical team members
• Handle confidential correspondence, including phone, email, fax and mail
• Provide administrative support and perform clerical duties
• Support the delivery of in-clinic programs
• Prepare examination rooms with the necessary medical supplies and equipment
• Help monitor inventory of medical supplies and materials and order as required 

Requirements

• Diploma as a Medical Secretary, Medical Office Assistant or Unit Clerk is required
• 1+ years of experience working as an MOA in a fast-paced work environment
• Direct experience in supporting women's health and basic gynecologic knowledge considered an asset
• Advanced knowledge of MS Office and EMR systems, including Accuro and Netcare
• Working knowledge of medical terminology, data entry and record maintenance
• Previous experience handling confidential or sensitive information; knowledge of applicable data privacy laws

Qualifications

• Ability to communicate and work effectively on a multidisciplinary team
• Proficient in the use of computers and other office equipment
• Excellent organizational, multitasking and problem-solving skills
• Ability to effectively communicate with patients who do not speak English as their first language

About Satori Health

Satori Health is a collaborative network of clinics, practitioners and health professionals in Alberta. Our mission is to provide comprehensive and coordinated care for all of our patients, and our team culture is built around ensuring our patients receive the proactive and preventative healthcare services they deserve while making sure they feel fully supported throughout their healthcare experience. Our extensive network of practitioners, specialists, allied health professionals and healthcare administrators are all integral in fulfilling this goal.

If you are interested in being part of a collaborative healthcare team that is elevating patient care for Albertans, apply today!

In-Person Location

Greenview Medical Centre – #116 4804 Edmonton Trail NE, Calgary, AB T2E 3V8