About the Job
Satori is currently seeking a full-time Medical Office Assistant (MOA) to join our fast-paced specialty clinic at Didsbury Medical Centre. The MOA will work alongside an experienced healthcare professionals to provide specialized health support services in a clinical setting.
The MOA will primarily be responsible for scheduling and confirming patient appointments, tests, and follow-ups, as well as managing provider schedules. The ideal candidate must have superior telephone manners, strong customer service orientation and the ability to communicate and work effectively in a fast-paced environment with a multidisciplinary team. A combination of education, experience and strong computer skills will be considered.
Working with Satori Health
Satori Health provides team members with a competitive compensation package that includes health, dental and vision benefits and an Employee Family Assistance Program (EFAP). Enjoy paid personal days, vacation time, and a weekday, daytime schedule.
Responsibilities
- Manage external and internal phone lines, and transfer calls to appropriate personnel
- Schedule and confirm patient appointments, tests and follow-ups, and manage physician schedules
- Greet and direct patients to appropriate medical resources and/or services
- Update and maintain electronic medical record system
- Measure and document vital signs on each patient
- Share information collected from patients with the appropriate medical team members
- Handle confidential correspondence, including phone, email, fax and mail
- Provide administrative support and perform clerical duties
- Prepare examination rooms with the necessary medical supplies and equipment
- Monitor inventory of medical supplies and materials, and order as required
Qualifications
- Medical Secretary, Medical Office Assistant or Unit Clerk Diploma preferred
- Candidates with Accuro and Connect Care experience will be highly considered
- Working knowledge of medical terminology, data entry and record maintenance
- Ability to communicate and work effectively on a multidisciplinary team
- Proficient in use of computers and other office equipment
- Excellent organizational, multitasking and problem-solving skills
- Previous experience handling confidential or sensitive information; knowledge of applicable data privacy laws.
- Superior telephone manners and strong customer service orientation
- Ability to effectively communicate with patients who do not speak English as their first language
About Satori Health
Satori Health is a collaborative network of clinics, practitioners and health professionals in Alberta. Our mission is to provide comprehensive and coordinated care for all of our patients, and our team culture is built around ensuring our patients receive the proactive and preventative healthcare services they deserve while making sure they feel fully supported throughout their healthcare experience. Our extensive network of practitioners, specialists, allied health professionals and healthcare administrators are all integral in fulfilling this goal.
If you are interested in being part of a collaborative healthcare team that is elevating patient care for Albertans, apply today!
In-Person Location
Didsbury Medical Clinic: 1919-20 Street, Didsbury AB