Sales Administrator Steel Tubing: Inside Sales Support

Our client is hiring a Sales Administrator to provide inside sales support for steel tubing. You will administer orders and customer communications for an assigned book of existing distributor and manufacturer accounts, and work from a company-supplied lead list to develop new business, which grows in Year 2. You will sell to buyers in purchasing departments and mid-management at distributors and manufacturers, mostly small and small-to-medium businesses (1–99 employees) across Ontario and the United States. Your territory is open across North America. This is an expansion role, adding to a 5-person sales team, and you will report to the Sales Manager. The base salary is $60,000–$70,000 CAD, plus bonuses.

COMPENSATION & BENEFITS

• Base salary: $60,000–$70,000 CAD, depending on experience
• First-year OTE: $60,000–$70,000 CAD
• Annual bonus based on individual and corporate performance. There is no commission.
• Company-paid health benefits
• 10 vacation days per year (increases annually)
• 6 sick days per year
• Employee recognition, gifts and rewards
• Company social events
• Yearly performance reviews
• Employee role

THE COMPANY & CULTURE

Our client is a family-owned, established steel tubing manufacturer that has been in business for about 48 years (founded around 1978). It has 40 employees, all based locally. The company is headquartered in Mississauga, Ontario. It manufactures automotive and structural steel tubing and also provides coil slitting, re-cutting and swedging of steel tubing. It serves about 50 customers, mainly distributors and manufacturers. Top clients include Varsteel Limited and Hunter Steel. The culture is family oriented with a relaxed atmosphere. Annual employee turnover is under 10% and average tenure is 10–15 years. Management has an open door policy, and everyone lends a hand when needed. The sales team is small and highly functional.

OFFICE LOCATION & SALES TERRITORY

• Head office: Mississauga, Ontario, Canada
• Work Arrangement: Office-Based - Monday to Friday, 5 days per week in the office. Not remote or hybrid.
• Sales territory: Open, North America. Customers are located across Ontario and the United States.
• Working hours: Monday–Friday, 40 hours per week.
• Dress code: Business casual (collared shirt and dress pants) when client-facing
• Overnight travel: None required

EXPERIENCE, BACKGROUND & EDUCATION REQUIREMENTS

• 2-3 years Steel industry experience is required. Steel service center and similar backgrounds qualify.
• Steel tubing experience is preferred, ideally in an inside sales capacity placing orders, with knowledge of mechanical steel tube and custom and standard order fulfillment
• Structural steel experience is preferred
• 3–5 years of sales experience
• A basic understanding of steel and tubing specifications (ASTM) is a significant plus
• University or College degree
• Valid driver's licence and vehicle
• Bilingualism is not required

TECHNICAL SKILLS

• Microsoft Excel: Intermediate
• Microsoft Word: Intermediate
• Microsoft Outlook
• ERP software (Microsoft Business Central is used)
• Google Drive/Docs: Basic
• Online demos: Basic

THE PRODUCT / SERVICE / SOLUTION

• Automotive steel tubing
• Structural steel tubing
• Coil slitting
• Re-cutting of steel tubing
• Swedging of steel tubing

PROSPECTIVE CUSTOMERS / INDUSTRY FOCUS / DECISION MAKER(S)

• Customers: Distributors and manufacturers in the steel industry, including steel tubing, structural steel and steel service centers
• Company size: Small and small-to-medium businesses (1–99 employees)
• Geographic location: Across Ontario and the United States
• Buyers sit in purchasing departments and mid-management

SALES CYCLE / ORDER VALUE / ACCOUNT SIZE

• Order size: Typically truckload quantities
• Sales cycle: 1–3 months
• About 3 calls or visits to a first order
• About 2 people on the customer side influence each decision

COMPETITIVE ADVANTAGES

• Customers choose the company because, as a small mill, it offers flexibility

TYPICAL DAY & DUTIES

• Year 1 time split: 75% Administrative Duties, 25% Account Management
• Administer orders and customer communications for an assigned book of existing distributor and manufacturer accounts, using Microsoft Outlook and the Business Central ERP
• Keep customers informed of production progress, delays and anticipated issues, and coordinate load departure and delivery dates with the order administrator
• Handle customer feedback on delivery timing and follow up after delivery to confirm the material arrived and the customer is satisfied
• Work from the company-supplied lead list to develop new business, with new business time growing in Year 2
• Speak to customers about steel and tubing specifications at a basic level, and route technical or quality questions to the plant manager or quality assurance team

LEADS

• Lead source: 100% company-supplied lead list
• You are assigned a book of existing distributor and manufacturer accounts. In Year 1, 100% of revenue comes from existing accounts.
• New business development is a small part of the role in Year 1 and grows in Year 2
• No self-prospecting is required

OVERNIGHT TRAVEL

• None required.

SUPPORT & TRAINING

• Sales training runs 1–2 months, semi-structured, with job shadowing and joint sales calls
• Technical product training runs 2–3 weeks
• You work from the office full time during training
• You are ready to start actively selling in about 9–12 months

WHY YOU SHOULD APPLY

• Low-turnover environment: annual turnover is under 10% and average tenure is 10–15 years
• Family-owned, established company with annual revenue growth
• Open door management and a relaxed, family-oriented atmosphere
• You start with an assigned book of existing accounts and a company-supplied lead list
• Career advancement into Account Management / Outside Sales within 2 years
• Standard 40-hour week with no overtime expected
• Employee recognition, gifts and rewards, and company social events
• No sales quota. You are measured on activity and deals closed.

Equal Opportunity Employer

Just Sales Jobs and our clients are equal opportunity employers. We do not discriminate. All candidates are evaluated solely on performance merit and organizational fit.

Not the Right Fit? We May Have Other Roles for You.

If this particular role isn't the right match, we encourage you to browse our other open positions at https://justsalesjobs.ca/jobs-opening/ and apply for any that interest you. Our recruiters review every resume we receive — and if we have another role that could be a great fit for your background, we will reach out to you directly.

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