Admin Support III Clerk at RCMP Detachment (Temporary)

Position Summary:

With over 130 years of tradition and service, the R.C.M.P. is committed to preserving the peace, upholding the law, and providing quality service in partnership with our communities. The Town of Bonnyville is seeking a team-oriented individual for the role of Admin Support III Clerk at the RCMP Detachment. This is a temporary position providing maternity leave coverage through August 2027. The ideal candidate is client-service oriented, dependable, and capable of providing critical clerical and administrative support in a fast-paced environment.

Key Responsibilities:

• Provide reception services to members of the public at the front counter and via telephone, including the completion of occurrence reports.

• Perform administrative support duties, including typing, preparing reports, reconciling, handling correspondence, taking statements, and distributing mail.

• Operate radio equipment to relay critical and emergency information to police officers.

• Maintain manual and automated record systems by entering, modifying, and deleting data.

• Provide accurate information to the general public regarding federal and provincial statutes.

• Review documents thoroughly to make necessary corrections and ensure accurate data entry.

• Apply reasoning skills to solve daily operational problems and adhere strictly to policies, guidelines, and directives.

• Organize, prioritize, and manage daily tasks effectively to meet tight deadlines.

Qualifications:

Education & Essential Requirements

• Completion of secondary school education.

• Experience providing clerical/administrative support services in an office environment (data entry, filing, reception).

• Effective oral and written communication skills.

• Strong computer skills and an aptitude for learning new programs.

• Strong ability to use reasoning skills to solve problems and review documents for accuracy.

• Ability to follow/apply policies, guidelines, and directives, with strong organization and task prioritization skills.

• Must be client-service oriented with professional interpersonal relations, initiative, dependability, and strong teamwork skills.

Asset Qualifications

• Experience providing information to the general public on federal and provincial statutes.

• Experience maintaining manual and automated records systems (entering, modifying, and deleting data).

• Experience providing reception services to the public at the counter/phone and completing occurrence reports.

• Experience providing administrative support, including typing reports, correspondence, statements, and mail distribution.

• Experience operating radio equipment and relaying emergency information to police officers.

Conditions of Employment:

• Must pass and maintain an R.C.M.P. Security Clearance.

• The Town of Bonnyville employment policy requires successful applicants to complete pre-employment alcohol and drug testing.

Physical Demands & Working Conditions:

• Fast-paced office environment with tight deadlines, time pressures, frequent interruptions, conflicting priorities, and multiple demands.

• Exposure to elevated levels of office noise.

• Exposure to individuals who may be experiencing trauma or who may be angry and confrontational.

Candidates will be required to complete a timed written computer exercise during the interview process.

Closing Date: This position will remain open until filled.

Thank you to all applicants. Only those selected for an interview will be contacted.