Delivery Driver (Bilingual - English & French)

Job Title: G Driver (Bilingual – English & French)
Location: Ottawa, ON
Job Type: Full-Time
Pay Rate: $20/hour

Job Summary:
We are seeking a reliable and professional G Driver responsible for the safe and timely delivery of delayed baggage for airline passengers. This role requires
strong customer service skills, attention to detail, and adherence to all transportation, safety, and privacy regulations.

Key Responsibilities:

• Safely operate company vehicles in compliance with all applicable regulations

• Perform scheduled pickups and deliveries from airport facilities to residences, hotels, or designated locations

• Verify baggage tags, delivery documentation, and passenger identification

• Obtain proof of delivery and maintain accurate records

• Communicate with dispatch regarding routes, delays, and service updates

• Provide professional and courteous customer service

• Adhere to service level agreements (SLAs) and company standards

• Conduct pre-trip and post-trip vehicle inspections

• Report mechanical or safety concerns promptly

• Handle baggage carefully to prevent damage

• Maintain confidentiality of passenger information

• Follow all health and safety regulations

• Comply with airport security requirements

Required Qualifications & Experience:

• Valid Ontario Class G driver's licence — required

• Clean driving record (no infractions in the past 5 years) — required

• Eligible to work in Ontario, Canada — required

• Ability to lift up to 50 lbs regularly

• Strong knowledge of Ottawa and surrounding areas

• Ability to work independently

• Strong time management and organizational skills

• Basic knowledge of smartphones, GPS, and dispatch apps

• Fluent in English and French (spoken) — required

• Written bilingual proficiency — an asset

• Transport security clearance — an asset

• Previous delivery/courier experience — preferred

Skills & Competencies:

• Professional and courteous demeanor

• Strong customer service orientation

• Reliability and punctuality

• Attention to detail and accuracy

• Ability to work in a fast-paced, deadline-driven environment

• Problem-solving and adaptability

• Clear communication skills

• Commitment to safety

Working Conditions:

• Field-based role with extended driving hours

• Flexible schedule including evenings, weekends, and holidays

• Exposure to varying weather conditions

• Fast-paced, time-sensitive environment

• On-call availability may be required

• G License Driving

• Customer Service

• Route Navigation (GPS)

• Time Management

• Safety Compliance

• Bilingual Communication (English/French)

• Documentation & Record Keeping

• Problem Solving

• Dispatch Coordination

• Attention to Detail