Field Service Technician II

TekWissen LLC - 2 emplois

Barrie, ON

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Détails de l'emploi :

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Niveau d`entrée

Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is a global provider of managed services, infrastructure solutions consulting, and products. The Company offers end-to-end managed services, technology, and consulting to enable the digital workplace for enterprise, midsize and small businesses. In business since 1987, Client provides Managed Workplace Services including IT solutions and hardware and software resale, integration, and support services, and has numerous partnerships within the technology space such as HP, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, AirWatch, and Microsoft. Position: Field Service Technician IILocation: Barrie, ON, L4N9E8 Duration: 4 MonthsJob Type: Contract to HireWork Type: OnsiteLanguage: EnglishJob Description:

Maintains, analyses, troubleshoots, and repairs computer systems, hardware and computer peripherals.
Documents, maintains, upgrades or replaces hardware and software systems.
Supports and maintains user account information including rights, security and systems groups.
Trains employees, identifies, analyses, and repairs product failures, orders and replaces parts as needed.
Determines and recommends which products or services best fit the customers' needs.
May require an associate's degree or its equivalent.
Requires at least 3 to 5 years of experience in the field or in a related area.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Performs a variety of complicated tasks.
Works under general supervision.
A certain degree of creativity and latitude is required.

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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Foire aux questions

Where is this Field Service Technician II position located and is it onsite or remote?

This is an onsite role located in Barrie, ON.

What is the contract type and duration for this Field Service Technician II job?

The position is contract to hire and lasts for 4 months.

What kind of experience and education does this Field Service Technician II role require?

Requires at least 3 to 5 years of experience in the field or a related area and may require an associate's degree or its equivalent.

What are the primary responsibilities of the Field Service Technician II position?

Responsibilities include maintaining, analyzing, troubleshooting, and repairing computer systems and peripherals, documenting and upgrading hardware/software, and training employees.

What kind of work environment and supervision can I expect in this role?

The role works under general supervision and requires a certain degree of creativity and latitude to accomplish goals.

What tasks are involved in supporting users and determining product needs in this job?

The role supports and maintains user account information, determines and recommends which products or services best fit the customers' needs, and replaces parts as needed.