Certified Ophthalmic Technician

Life at Kensington Health

At Kensington Health, we are proud to have built a community where people can bring their full selves to work. As a not-for-profit, we believe in the work we do every day. It's what motivates us, inspires, and propels our bold vision forward: a better life for everyone.

Diversity is at the heart of who we are and at Kensington, we celebrate our differences, knowing that creating safe, inclusive, and equitable spaces in healthcare strengthens our bold vision: building a better life for everyone. Our Diversity, Equity, and Inclusion efforts are guided by our DEI Strategy as we continuously strive to offer equal opportunities for all.

Our people are what make Kensington Health such a special place to work, learn, and grow and delivering exceptional health care to our community – and beyond – is what keeps people here for years. Interested in reimagining community-delivered care with us? Check out our open roles!
Kensington Health Perks

• Generous benefits package that includes employer-paid health plan and vacation.

• Free, confidential mental health and wellness support services through an Employee Assistance Program (EAP).

• Located near the vibrant and diverse Kensington Market neighbourhood, boasting a 99 Walk Score & 97 Public Transit Score.

• An environment that supports and fosters healthy work-life balance.

Job Overview
The Certified Ophthalmic Technician (COT) plays a key role in assisting Ophthalmologists and the clinical team at The Eye Institute at Kensington Health, Ophthalmology Clinics in delivering exceptional patient care for the diagnosis, treatment, and management of eye disorders and diseases. The COT works closely with physicians and staff to ensure efficient and effective clinical operations while maintaining a high standard of care.

Key responsibilities include performing a variety of diagnostic tests, preparing patients for ophthalmic examinations, and supporting clinical procedures as directed by the ophthalmologist. The COT is integral to the administration of patient care, ensuring that patient information is accurately recorded, and providing education to patients about eye health and procedures.

In addition to clinical duties, the COT contributes to the research activities at The Eye Institute at Kensington Health, Ophthalmology Clinics by assisting with research studies, gathering data, and ensuring compliance with research protocols. The COT also provides administrative support as needed and collaborates with the Manager and Team Lead to enhance service delivery and contribute to the growth and expansion of the clinic's research initiatives.

Responsibilities

• Performs Visual Field Testing, Optical Coherence Tomography (OCT), Photography, Topography, Endothelial Cell Count and operate various ophthalmic equipment and instruments.

• Assists Ophthalmologists in the clinics by accurately and efficiently testing patients' far acuity, near acuity, peripheral vision, depth perception, color perception, applying eye drops to anesthetize or dilate the eye, obtaining intraocular pressure with Goldmann Tonometry, pachymetry, checking pupils for RAPD.

• Performs tests for research patients by following strict research guidelines and protocols.

• Provides instructions to patients concerning their eye care in accordance with clinic policies and protocols.

• Facilitates timely and accurate medical records management and ensures each record contains appropriate documentation as per established policy of medical record content.

• Establishes and maintains good relations and professionalism when connecting with patients, their families, and the Kensington Health community both in the clinic and in the community.

• Follows established processes to obtain, manage and utilize patient information to enhance and improve individual and organizational performance in patient care.

• Promotes the philosophy and practices of patient-centered care and promotes the Patient's Bill of Rights.

• Communicates with and supports patients and their families in their involvement and participation in decision making with respect to their vision care.

• Uses scientific knowledge in a systematic approach to identifying issues and in managing conflicts.

• Continually investigates and suggests/provide ideas, resources and suggestions supporting the move to new and improved methods of delivering services to our patients.

• Assist with other duties as assigned.
  Required Skills and Abilities:

• Possess a good eye for detail due to the complexity of the position.

• Technical minded with manual dexterity required for finer detail work.

• Ability to manage patient expectations and concerns.

• Team-oriented and collaborative, demonstrates a willingness to learn and also coach others.

• Ability to interpret ambiguous situations and put them into a structured framework.

• Ability to deal with multiple tasks, tight timelines and peak busy periods.

• Ability to communicate (written and oral skills) in a professional manner with internal and external stakeholders and deal with impacts and issues.

Required Knowledge and Experience:

• Minimum three (3) years of experience in an ophthalmology setting mandatory.

• Experience with ophthalmology diagnostic tools such as biometry, IOL Master, refraction, Goldmann tonometry, topography, OCT, perimetry, slit lamp examination, basic eye motility, and related exam room testing is essential.

• In-depth knowledge of ophthalmic equipment, procedures and techniques needed to function smoothly and efficiently.

Required Professional Designation/Certificate:

• B.Sc preferred or equivalent combination of education and experience.

• Mandatory Certifications; Certified Ophthalmic Technicians (COT) or Certified Ophthalmic Medical Technologist (COMT).
  Kensington Health is an equal opportunity employer and encourages applicants from equity seeking groups. Kensington Health is committed to providing reasonable accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your cover letter.