Optometrist Assistant

Job Title: Optometric Assistant – Optical Dispensing Focus

Employment Type: Full-Time

Location: Calgary, Alberta

Pay: Starting at $23.00/hr (DOE – Depending on Experience)

Benefits: Health, Vision, Paid Time Off (PTO), Employee Discounts

About Us

At Premier Eye Care, we take pride in delivering exceptional eye care and high-quality eyewear to our community. We foster a collaborative, supportive practice environment where our staff members can thrive and build long-term careers. We are seeking an experienced Optometric Assistant who specializes in optical dispensing to join our growing team!

Role Overview

As an Optometric Assistant, you will play a key role in both clinical support and customer-facing dispensary operations. You will split your time between assisting the Optometrist with pre-testing/patient care and helping patients select, fit, order, and adjust their perfect pair of glasses or contact lenses.

Key Responsibilities

Optical Dispensing & Eyewear Care:

• Assist patients in selecting frames, lens types, coatings, and materials based on their lifestyle and prescription needs.
• Take precise measurements (including segment height and pupillary distance / PD).
• Perform frame adjustments, fittings, alignment, and minor frame repairs.
• Verify prescription accuracy of incoming lab orders before patient delivery.
• Educate patients on lens options (progressives, anti-reflective coatings, blue-light, photochromic) and contact lens insertion/removal care.

Optometric & Patient Care Support:

• Welcome patients and perform preliminary testing (Autorefractor, NCT/tonometer, visual fields, fundus imaging).
• Collect and update patient medical history and vision records in our EHR system.
• Verify vision insurance benefits and explain out-of-pocket costs clearly to patients.
• Keep exam rooms and display cases clean, organized, and sanitized.

Qualifications & Requirements

• Experience Required: Minimum 1+ years of experience as an Optometric Assistant or Optical Dispenser/Optician in an eye care setting.
• Technical Skills: Strong working knowledge of optical lenses, frame fitting, PD measurements, and optical adjustments.
• Customer Service: Friendly, professional demeanor with excellent communication and interpersonal skills.
• EHR & Computer Savvy: Comfortable navigating EHR/practice management software and submitting insurance claims/orders online.
• Certification (Plus, but not required): CPO, CPOA, or ABO certification is a bonus!

Why Join Us?

• Competitive Pay: Starting at $23.00 per hour, with room for growth based on experience.
• Work-Life Balance: Monday to Thursday 9am to 6pm and Fridays 9am to 5pm with 1-2 Saturdays per month. Saturday hours are 9am to 2pm
• Perks: Generous employee and family eyewear discounts + professional development opportunities.

How to Apply

If you have experience in optical dispensing and are passionate about delivering top-tier patient care, we'd love to speak with you! Apply directly through ZipRecruiter with your resume to be considered for an immediate interview.