Counselling Centre Office Manager

Job Posting: Office Manager

Location: Peace Portal Counselling Centre – South Surrey BC

Position Type: Full-time (40 hours/week, Monday–Friday)

Position Summary

Peace Portal Counselling Centre is seeking a dedicated Office Manager. This role is essential to the smooth day-to-day operations of our counselling centre, supporting both our counselling team and clients.
The Office Manager:
- Supervises staff and the daily operations of Peace Portal Counselling Centre
- Provides direct assistance to the Director of the Centre

Person Summary

The Office Manager:
- Embodies the characteristics of a follower of Jesus
- Aligns with and supports the mission, vision, and values of Peace Portal Alliance Church (PPAC)
- Actively seeks to show God's love to others through word and deed
- Leads with humility, influence, and care rather than simply through position

Duties and Responsibilities

The Office Manager is responsible for:
- Fostering a culture of client care and confidentiality within the office
- Management, training, supervision, and evaluation of administrative staff
- Delegating assignments to ensure smooth operations and high productivity
- Providing assistance to the Director's role and schedule
- Designing, implementing, and maintaining office procedures and systems
- Maintaining office supply inventory and re-ordering as needed
- Overseeing third-party billing processes and timetables
- Oversight and submission of counsellor invoices to payroll
- Coordinating logistics for meetings, seminars and office events

Competencies & Qualifications

- Proficiency in MS Word and Excel
- Experience with online scheduling systems (Jane Practice Management Software preferred)
- Strong organizational and leadership skills
- Excellent interpersonal and communication skills
- Previous office management or administrative experience preferred