Releady - 7 emplois
Toronto, ON
Publié il y a 29 jours
Expire bientôt !
Détails de l'emploi :
72,93 $ - 87,28 $ / heure
Temps plein
Expérimenté
OVERVIEW
IC -$83.78- $87.28 RESPONSIBILITIES
A major financial institution is seeking a Senior or Principal-level researcher to lead a competitive benchmarking initiative for its credit card business. Ahead of next fiscal year's planning, the team needs a clearer view of how their offering compares to best-in-class competitors, and this role will build the scorecard to close that gap: a repeatable, trackable framework for rating features against the competitive landscape.
The engagement blends qualitative and quantitative research, with a mix weighted toward market research over usability. A research plan is already in place, so the researcher will be expected to hit the ground running rather than build from scratch.
6 month contract Pay Rates T4 - $72.93-$75.98IC -$83.78- $87.28 RESPONSIBILITIES
- Lead qualitative research through one-on-one interviews to inform the benchmarking framework
- Design, program, and field a large-scale quantitative survey to validate and expand on those findings
- Build a competitive scorecard that maps credit card features (rewards, fraud protection, mobile app capabilities, and similar) against competitors and rates current performance against each
- Structure the scorecard as a repeatable, year-over-year tracking tool rather than a one-time report
- Deliver findings against key project milestones, culminating in refined results and stakeholder support through roadmap planning
- Present research findings directly to stakeholders and support their use in roadmap decision-making
- Own the full research lifecycle for this engagement: study design, fieldwork, analysis, and synthesis
- Consultancy background with strong quantitative research skills
- Experience building a competitive benchmarking framework or scorecard, in any industry
- Blended UX research and market research background
- Credit card-specific experience is a nice-to-have, not a requirement
- Senior or Principal-level researcher who can operate independently from day one, with no ramp-up period built into the engagement
- Hands-on experience personally building and fielding surveys in Qualtrics or similar tools, not just reviewing results built by others
- Demonstrated experience running large-scale quantitative research, including design, fielding, and analysis
- Experience running high-volume one-on-one qualitative interviews and synthesizing consistent themes across them
- Background in banking or financial services, ideally supporting a product or roadmap planning process
- Comfortable presenting research findings directly to business stakeholders
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Foire aux questions
This is a 6 month contract based in Toronto, ON.
The pay rates are $75.00–$89.00 per hour for T4 and $87.00–$100.00 per hour for IC.
The role blends qualitative and quantitative research, with a mix weighted toward market research over usability, including one-on-one interviews and a large-scale quantitative survey.
You will build a competitive scorecard that maps credit card features against competitors and structures it as a repeatable, year-over-year tracking tool.
Candidates should be a Senior or Principal-level researcher who can operate independently, with hands-on experience building and fielding surveys in Qualtrics or similar tools, and experience running large-scale quantitative research.
Credit card-specific experience is a nice-to-have, not a requirement.
The role supports banking or financial services, with findings presented directly to stakeholders to support roadmap decision-making.
