Youth Intensive Support & Supervision / High Priority Support Worker (ISSP/HPS)

Youth Intensive Support & Supervision / High Priority Support Worker (ISSP/HPS)

Summit Community Services Society
Location: Cranbrook BC
Hours: 35 hours per week
Wage: $32.75 per hour
Position Type: Full-Time

About Summit Community Services

Summit Community Services Society is a community-based organization dedicated to supporting individuals, youth, and families through responsive, inclusive, and strength-based services. With a strong commitment to community safety, collaboration, and empowerment, Summit works alongside partners to deliver programs that promote resilience, accountability, and positive life outcomes.

Position Summary
The Youth Intensive Support & Supervision / High Priority Support (ISSP/HPS) Worker provides intensive, one-on-one support to youth involved in the justice system. This role focuses on supporting youth to meet court-ordered conditions, develop life skills, and build positive, sustainable pathways forward.

Using a trauma-informed, strength-based, and person-centered approach, the Worker supports youth in addressing complex needs while promoting accountability, resilience, and community integration. The position works collaboratively with internal team members, Youth Probation Officers, families, and community partners to ensure coordinated and responsive service delivery.

Key Responsibilities

Program Delivery
Provide individualized, one-to-one support to youth in the community
Support youth in meeting court-ordered conditions (e.g., school attendance, curfews, appointments)
Facilitate development of life skills, social skills, and pro-social behaviors
Support participation in rehabilitation and restorative justice activities
Assist youth with transitions, including reintegration from custody and movement toward independence

Client Support & Advocacy
Build positive, strength-based relationships that foster growth and resilience
Support youth in accessing education, employment, and community resources
Advocate on behalf of youth to reduce barriers and support successful outcomes
Provide guidance and support within scope of practice

Collaboration
Work collaboratively with Youth Probation Officers, families, and community partners
Participate in case planning, team meetings, and supervision
Maintain strong working relationships with service providers and stakeholders

Documentation & Compliance
Maintain accurate, timely, and confidential client records
Complete required reports and documentation in accordance with program and contract requirements
Ensure compliance with ethical standards, privacy legislation, and organizational policies

Qualifications

Education & Experience
Diploma or degree in Child & Youth Care, Social Work, Psychology, Criminology, Sociology, or related field; or equivalent combination of education and experience
Experience working with at-risk or justice-involved youth is an asset
Knowledge of trauma-informed and strength-based practice required

Knowledge, Skills, and Abilities
Strong communication, relationship-building, and interpersonal skills
Effective problem-solving and crisis intervention abilities
Ability to work independently and as part of a collaborative team
Strong organizational and time management skills
Ability to engage respectfully with diverse populations, including Indigenous communities
Ability to maintain professional boundaries and exercise sound judgment
Commitment to culturally responsive and inclusive practice
Demonstrated ability to support youth in achieving positive behavioral and life changes

Working Conditions
Community-based role with work primarily taking place in the field
Flexible schedule, including afternoons, evenings, and weekends
Travel within Cranbrook and Kimberley required
Work involves supporting individuals with complex needs and managing sensitive situations