Technical Sales Representative - Food & Beverage

Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

Summary: The Technical Sales Representative will consistently enhance sales performance and will aim to meet or surpass the sales quota the Sales Manager sets. Akey emphasis is prioritizing exceptional customer service to ensure customer satisfaction and loyalty. This role will also strive to become a valuable knowledge resource for our Geotechnical and testing material (food & Beverage) products and uphold a commitment to excel in product support.

Accountabilities

• Purpose & Values: Live and demonstrate the companys purpose and values anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
• Meet or exceed assigned sales and gross margin targets in assigned territory
• Execute the communicated sales strategy to drive revenue growth and achieve departmental and organizational business objectives.
• Provide technical expertise to customers, addressing inquiries and offering solutions.
• Effectively communicate the technical features and benefits of products.
• Stay updated on product knowledge, industry regulations, and market trends, as well as acquire better selling skills
• Strive to implement the "Relationship Selling" model to foster a customer-centric sales process.
• Develop new customer connections and expand the customer base.
• Reporting includes:
  • Effective communication with the Sales Manager, other sales team members, as well as purchasing, finance, warehouse, service, and rental team members.
  • Utilize the company's CRM tools to track and report on sales activities.
  • Sales and related monthly forecasting and report generation
• Strive to manage sales territory in a planned and organized manner as approved by the Sales Manager,including:
  • Cultivate and maintain support and strong relationships with existing customers.
  • Encourage pipeline growth by developing new customer connections and expanding the customer base.
  • Contribute to the development of strategies for market expansion and new market penetration
  • Identify and explore new markets and opportunities for the companys products.
• Strive to provide hands-on after-service support as needed.
• Stay informed about industry trends, technological advancements, and competitive products.
• Gather and analyze customer feedback to contribute to product and service improvement.
• Provide insights and suggestions for enhancing customer satisfaction.
• Perform additional duties as assigned to support the team and organizational goals.

Working Conditions

• Environment: Combination of office-based and work in the field, meeting clients, and attending conferences.
• Disruption to Lifestyle: Regular overnight travel required up to 40%

Required Qualifications & Experience

• Education: Bachelor of Science in biological chemistry, a degree in food-related sciences, or a Technologist 3-year Degree Business Administration, Sales, Marketing, or technical discipline related to the Food & Beverage industry, is an advantage
• Work Experience: 3-5 years in technical sales, exposure, or involvement in the food, drugs, and cosmetics industry will be given preference
• Experience with science lab instrumentation, and the food, drugs, and beverages industry will be given preference
• Varied software experience, data acquisition, Office 365
• Interpersonal Sales Skills
• Is an effective communicator
• Excellent presentation skills
• Effective time and organization manager
• Relates well to people; builds effective and constructive relationships
• Driven for sales results; goal-driven

Key Working Relationships

• Provide regular updates on sales performance, challenges, and opportunities to the Sales and Sector Category Manager
• Build and maintain strong Customer relationships, understanding their unique requirements and providing expert advice on instrumentation solutions.
• Collaborate with technical Sales Associates and Product Specialists to stay updated on the latest product developments, features, and applications.
• Coordinate with the Service & Warehouse team to ensure timely delivery, installation, and maintenance of instruments for customers.
• Represent Hoskin Scientific Group at Industry Events, Conferences, and Trade Shows to network with potential partners, build brand visibility, and identify new business prospects.

Working with Confidential Information:

• Consistent work with confidential data (potential acquisitions, strategic planning)

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• Hybrid Work Schedule