Quality Control Technician

QC Technician

Position Summary

The Quality Control (QC) Technician is a leadership role within the production environment responsible for proactively ensuring that all products, processes, and personnel consistently meet Treasure Mills' quality and food safety standards.

This position requires a strong floor presence and the authority to enforce compliance with SQF, HACCP, GMP, allergen control, and company policies. The QC Technician's role is preventative ensuring standards are followed in real time rather than identifying issues after production is complete.

Key Responsibilities

Quality Leadership & Floor Oversight

• Maintain a visible and active presence on the production floor to proactively monitor compliance with quality and food safety standards

• Verify that employees are consistently following GMP, allergen control, sanitation, and operational procedures in real time

• Intervene immediately when non-compliance is observed to prevent product risk or deviation

• Provide immediate coaching and guidance to correct behaviours before issues escalate

• Ensure quality standards are being followed during production not simply verified after completion

• Act as a food safety authority within the facility, reinforcing regulatory requirements and company policies

• Escalate repeated or serious non-conformances to management

Quality Monitoring & Verification

• Perform in-process and finished product inspections to ensure compliance with product specifications

• Conduct required quality checks including weight verification, visual inspection, packaging integrity, labeling accuracy, and sensory evaluation

• Monitor Critical Control Points (CCPs) and document results in accordance with HACCP plans

• Verify allergen controls and sanitation effectiveness

• Conduct environmental and product sampling as required

• Perform other quality and food safety-related duties as assigned by Management to support operational needs

Documentation & Traceability

• Complete quality control records accurately and in real time

• Review batch records, production documentation, and lot traceability information

• Ensure all documentation is complete, accurate, and audit-ready

• Maintain records in accordance with SQF and regulatory requirements

Food Safety & Compliance

• Enforce adherence to SQF, HACCP, and GMP standards

• Conduct GMP audits and sanitation inspections throughout the facility

• Identify non-conformances and initiate deviation reports

• Participate in root cause analysis and corrective action implementation

• Support internal, customer, and third-party audits

• Promote a culture of food safety awareness and accountability

Authority & Accountability

The QC Technician is:

• Authorized to stop production if food safety, allergen control, or product integrity is compromised

• Authorized to place product on hold if specifications are not met

• Responsible for proactive identification and prevention of quality risks

• Accountable for ensuring compliance with established food safety systems

Qualifications & Requirements

• 23 years of experience in food manufacturing quality control (bakery experience preferred)

• Strong working knowledge of SQF, HACCP, GMP, and allergen control programs

• Strong attention to detail and documentation accuracy

• Ability to confidently address non-compliance and communicate corrective actions

• Strong organizational and communication skills

• Proficiency in Microsoft Office

• Ability to stand for extended periods

• Ability to lift up to 30 lbs

• Flexibility to work various shifts as required

Work Environment & Schedule

• 24-hour production facility operating Monday through Friday

• Shift work required

• Overtime and weekend work may be required based on operational needs