- Lead daily stand-up meetings, ensuring a clear agenda and well-defined outcomes to maintain team focus and alignment.
- Manage and optimize the Jira board organization and workflow to enhance team efficiency and ensure smooth project progression.
- Develop and implement a robust bug triage process in collaboration with the QA team to prioritize and resolve issues effectively.
- Conduct regular 1:1 meetings with all stakeholders to build strong relationships, gather feedback, and ensure alignment on project goals and priorities.
- Shadow and thoroughly document all critical product processes to create comprehensive resources and facilitate knowledge transfer within the team.
- Own and manage escalation paths and processes to address and resolve critical issues promptly and efficiently, minimizing impact on product stability and user experience.
- Create, maintain, and improve product documentation to provide clear and accessible resources for internal teams and external users.
- Track and prioritize stability issues to ensure timely resolution and maintain a high level of product performance and reliability.
- Establish clear ticket standards and guidelines in collaboration with engineering and QA to ensure consistent and thorough issue reporting and resolution.
- Map and document current product capabilities and identify gaps to inform future development and strategic planning initiatives.
- Lead release planning and execution to ensure smooth and timely delivery of new features and updates.
- Establish and maintain a comprehensive requirement gathering framework to ensure that all project requirements are clearly defined and documented.
- Own sprint planning and delivery metrics, driving the team to achieve consistent and predictable sprint outcomes.
- Create and maintain a delivery prediction model to forecast project timelines and resource allocation needs accurately.
30 Days - Operational Leadership & Knowledge Building Live support, Jira management, Team management, Sprint management, Administrative:Master Daily Operations:
- Lead stand-ups with clear agenda and outcomes.
- Own Jira board organization and workflow efficiency.
- Establish bug triage process with QA.
- Establish regular 1:1s with all stakeholders.
- Shadow and document all critical processes.
- Own escalation paths and processes.
- Create and/or improve upon product documentation.
- Own stability issue tracking and prioritization.
- Establish clear ticket standards with engineering/QA.
- Map current product capabilities and gaps.
60 Days - Process Ownership & Strategic Planning:Own Development Workflow:
- Lead release planning and execution.
- Establish requirement gathering framework.
- Own sprint planning and delivery metrics.
- Create delivery prediction model.
- Lead product strategy sessions.
- Create and own prioritization framework.
- Build initial 6-month roadmap.
- Balance feature work with stability needs.
- Own stakeholder communication strategy.
- Establish quality metrics and targets.
- Create progress tracking dashboards.
- Own team velocity improvements.
- Drive process optimization initiatives.
- Lead cross-team efficiency improvements.
90 Days - Strategic Leadership & Scale:Product Leadership:
- Own feature lifecycle from concept to delivery.
- Drive product strategy alignment.
- Own team productivity improvements.
- Create product success metrics.
- Implement team performance metrics.
- Own requirements gathering process.
- Lead continuous improvement initiatives.
- Drive product vision development.
- Own resource allocation strategy.
Success Metrics:Team Efficiency:
- Sprint predictability > 85%.
- Clear documentation and communication for all processes.
- Measurable velocity improvements.
- Reduced ticket cycle time.
- Decreased regression issues by 50%.
- Improved requirement clarity.
- Reduced bug escape rate.
- Established quality benchmarks.
- Clear quality metrics dashboard.
- Documented product strategy.
- Clear prioritization framework.
- Measurable team productivity gains.
- Established delivery predictions.
- Visible stability improvements.
Leadership Expectations:Own Team Success:
- Drive team productivity.
- Create clear success metrics.
- Own delivery predictability.
- Lead process improvements.
- Balance technical debt with features.
- Drive product strategy.
- Own stakeholder relationships.
- Create scalable processes.
- Drive documentation standards.
- Own quality metrics.
- Lead continuous improvement.
- Own stakeholder updates.
- Drive cross-team alignment.
- Lead strategic discussions.
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