The Whitecaps FC mission is To Unite and Inspire Our Communities.Weare looking for a new teammemberto contribute to the Vancouver Whitecaps culture by understanding and supporting our four cornerstones:team spirit, discipline, work ethic and mentality.

The Whitecaps FC Premium Team are looking to add an experience salesperson to our ranks whos inspired to build community around a pillar institution of Vancouver. The Premium Account Executive is responsible for identifying and generating new revenue leads, encouraging return and referral business, and providing excellent service to all our Members, Fans & Guests.

Role Responsibilities:

• Generate and close new business leads for our Premium Hospitality spaces
• Nurture current Member & Fan relationships to encourage return and referral business
• Educate and assist new members and fans through the purchasing process
• Assist and lead Sales & Service projects to increase fan engagement, generate new revenue and build community around the Club
• Engage with guests to promote key club messages and campaigns on match days
• Strive to provide excellent service with every Club interaction a member, fan or guest
• Collaborate with internal teams on larger Club projects including community, communications, soccer development, partnerships and marketing when required
• Foster reliable and responsive relationships for our members externally and internally
• Assist with additional game day duties, special events and promotions as required
  
• Respond to inbound calls and meet/exceed conversion targets as well as guest service expectations
• Build and maintain digital records of all clients and prospects via ticketing software

Qualifications/Experience:

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the ideal candidate will require degrees of demonstrated experience as follows:

• Post-secondary education in a related field such as business, marketing, or sport management is an asset
• Minimum (3) years of sales experience
• Proficient in the Microsoft Office suite of products and above average knowledge of computer technology
• Extraordinary relationship building skills, with a track record of return and referral business success
• Team player with a Premium mindset, and holistic approach to problem solving
• Polished presentation skills, with an ability to adapt and communicate confidently
• Effective time-management skills and ability to multi-task in a dynamic, fast paced environment
• Meticulous attention to details
• Flexible availability including nights, weekends, and holidays
• A strong desire to do meaningful, positive, and impactful work for our community
• Experience using Salesforce, Archtics, or ticketing software a bonus

The Club

Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. With academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canadas soccer future.

We are also strongly committed to providing opportunities to Canadian athletes, both male and female, with the largest soccer development structure in Canada. This includes academy programs in eight of ten provinces across the country.

In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sport to create a stronger, more equitable & inclusive society through three key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.

Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. This includes but is not limited to people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity. Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People & Culture department.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

"Within these walls, you are welcomed, accepted, and respected.

Here, no matter who you are or where you come from, you are home. And youre part of the team regardless of your age, sex, sexual orientation, gender identity or expression, race, marital or family status, disability, or religious belief or non-belief. All we ask is that you be ethical and inclusive in all that you do. Be respectful of all players, fans, and staff, and remember to cheer loudest for the ones wearing the blue and white. Go Caps!"