Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca.

This opportunity is with our Good Shepherd - Non-Profit Homes, Toronto.

Reporting to the Program Manager and Team Lead, the Community Mental Health Worker (CMHW) is responsible for the provision of services to clients who experience mental health concerns or diagnosis who are tenants of the Good Shepherd Non-Profit Homes Inc., Toronto.

The CMHW will demonstrate a compassionate, non-judgmental and patient demeanor when working with clients to develop a level of trust so they feel secure in being supported to reach their highest level of skill development possible. This level of trust will be established and maintained by involving the client as much as possible in discussions around their goals and recovery process.

How You Will Make an Impact

• To provide support, information, education and referral services to tenants of the Supportive Housing Program and encourage tenants to integrate into the community. Service will be delivered using a mental health recovery focused psychosocial rehabilitation model.
• To assist clients in navigating activities of daily living up to and including leisure, self-care and any other forms of support that may be relevant to tenant's goals for increased quality of life and well-being
• To provide, encourage and assist tenants in maintaining their housing in the community by providing opportunities for skill support and resource development, appropriate referrals to other support services in the community, and hands on support when necessary.
• To provide direct programming as needed by tenants, i.e. life skills programming, daily living skills development, conflict resolution, crisis intervention and prevention, supportive counseling, advocacy, referrals, reducing social isolation, budgeting, community building, case management, educational and vocational community opportunities.
• To participate in team meetings and team decision making.
• To maintain records of service statistics, tenant records and program records as directed.
• To comply with standards of confidentiality and circle of care when assisting tenants and including community partners in their care
• To provide service in a dignified, culturally-competent and respectful manner that reflects the charism of Good Shepherd Centres and which reflects an integrated anti-racism/anti-oppression framework.
• To carry out all duties and responsibilities in accordance with the Mission and Values of Good Shepherd Non-Profit Homes.
• To provide a work ethic in leadership and role modelling of behaviours that demonstrates the Mission, Vision and Values of Good Shepherd Non-Profit Homes.
• To liaise with other voluntary and statutory community workers to provide support and resources for each tenant as required.
• To maintain the confidentiality policy of Good Shepherd Non-Profit Homes Inc. at all times
• Responsible for carrying an on-call cell phone for coverage during the week and weekends on a rotational basis.
• To observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes;
• Any other job-related tasks that may from time to time be assigned.

What You'll Bring to Our Team

• This position requires a college diploma in Social Services Work or university degree, in Social Work, Nursing, Occupational Therapy or equivalent plus two years' work-related experience, particular to persons who experience mental health concerns and homelessness. Other combinations of education and experience will be considered.
• Must be committed to principles of psychosocial rehabilitation, the Recovery model, and a harm reduction approach.
• Demonstrated commitment to the mission and values of Responsibility, Availability, Adaptability, Hospitality, Quality and Dignity.
• Knowledge of community resources and services in Toronto.
• CPR/First Aid certification and WHMIS training.
• Demonstrated ability to adapt in a fast paced and changing work environment.
• Creativity and flexibility in achieving desired outcomes.
• Hospitable in dealings with clients/public / volunteers / staff, and other key stakeholders.
• Available and responsive to the needs of others.
• Respectful and compassionate demeanor.
• Organizational skills to provide client assessments, direct service, community liaison work, and documentation are required.
• Computer literacy is mandatory.
• Demonstrated cultural sensitivity, respect for client independence and empowerment, and consumer-driven care.
• A driver's license and clear drivers abstract is recommended

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE /
• FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended Health Benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.