The Toronto Blue Jays are in search of a Specialist, Security Operations to join our Security team.

Reporting to the Director, Security, the Specialist plays a key role within our security operations at Rogers Centre, collaborating with People Operations on recruitment strategies and onboarding, coordinating in-person training and scheduling for baseball games, concerts, and smaller events for 400+ employees, along with building and sustaining a strong working relationship with vendors.

Key Responsibilities:

Recruitment & Hiring

• Collaborate with People Operations on full-cycle recruitment
  
• Assist applicants with offers, background checks, and onboarding via SuccessFactors
• Coordinate and assist with recruitment lifecycle including attending various job fairs

Onboarding

• Coordinate in-person training with the security mangers for all new and rehires
• Collaborate with internal departments to ensure timely onboarding of new hires into various employee systems

Event Scheduling

• Collect availability for game days and events through ABI scheduling software
• Coordinate scheduling of baseball games, concerts, and smaller events in advance for 400+ employees
• Monitor and adjust schedules based on operational changes or staff availability
• Collaborate with third-party vendor(s) to ensure our workforce meets the requirements for each event

Payroll & Timekeeping

• Input schedules and worked hours for bi-weekly payroll processing
• Educating staff on using ABI to update their availability for all events
• Reconcile timecards, flag discrepancies, and ensure timely entry each pay period
• Liaise with payroll team, as needed, to resolve payment issues

Daily Operations

• Handle staff inquiries, book-offs, and real-time schedule adjustments
• Prepare and distribute daily security deployments and sign-in sheets
• Update and manage the staff Master List with hires, exits, and promotions
• Monitor sign-ins and ensure coverage for critical areas in case of no-shows
• Work with other department leaders and event supervisors to update employee profiles and performance management
• Provide department with accurate staffing summaries within approved budget targets

Qualifications:

• Completed diploma or degree in business, business administration, workforce management or similar program
• 2 or more years of working experience in security operations, or related field
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, Teams and Access) and payroll and scheduling systems (i.e. Kronos/ADP/ABI)
• Polished organizational skills detailed oriented, meticulous critical thinker
• Multi-tasking and time-management skills, with the ability to prioritize tasks
• Excellent administrative skills with strong attention to detail and accuracy
• Confident and effective communication skills interpersonal, written, and verbal
• Required to work a flexible schedule based on our baseball, concerts and events calendar

WHAT WE OFFER TO YOU

• Commitment to our team - we want you to succeed!
• Ongoing, hands-on training to help you develop your skills
• Excellent employee discount to use towards Jays gear
• A unique employment experience working for the only MLB team in Canada

Toronto Blue Jays have a strong commitment to diversity, accessibility, and inclusion. Everyone who applies for a job will be considered. We encourage individuals from underrepresented groups to apply and join us in shaping the future of our club. Together, we will build a team that reflects the richness of the game and the communities that we represent.

Throughout the recruitment process, we are dedicated to working with candidates who have accessibility needs to ensure they have the necessary support to perform at their best. Questions regarding accessibility throughout the recruitment process can be directed to tbj.careers@bluejays.com.