Head of Cable

ACT Lighting Canada, Inc.

ACT ENTERTAINMENT

JOB DESCRIPTION

DEPARTMENT: Production EFFECTIVE DATE: June 26, 2025

REPORTS TO: Operations Manager LOCATION: Mississauga, Ontario, Canada

SUMMARY: This position is responsible for assembling, modifying, repairing and providing time estimates for cable while ensuring cable personnel stay on schedule.

DUTIES AND RESPONSIBILITIES:

Cable Assembly and Repair

• Keep track of hours for cable personnel
• Performs various types of soldering including surface mount, thru-hole, and hand-soldering.
• Assemble and repair cable as well as manage cable assembly for on-time completion of orders.
• Consults production schedule to prepare work area and equipment.
• Train new full-time and temporary cable personnel as required.
• Identify problems and help improve processes.
• Ensure that orders are completed to the highest quality standards.
• Ensure that company deadlines are met.

System Management

• Maintain, edit, and complete production orders.
• Inform the Operations Manager of any errors in Bill of Materials.

Parts Inventory

• Maintain accurate parts inventory for all components related to cable assembly and repair in our system.
• Assist and inform the Operations Manager on parts required for cable build orders and minimum stocking levels.

Shipping and Receiving

• Receive goods into the building.
• Package items in our prescribed manner for shipping.

All other duties as required.

• Any other items that come in accordance with your day-day.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

Required:

• High school diploma or equivalent required.
• Previous related experience preferred; on-the-job training offered.
• Knowledge of Microsoft Excel preferred.
• Knowledge of Microsoft AX preferred.
• Ability to follow instructions.
• Ability to solder.
• Ability to read equipment manuals.
• Experience in production.
• Excellent organizational skills and attention to detail.
• Excellent time management skills.
• Ability to use handheld tools and power drills.
• Ability to measure and strip wire lengths based on specs provided.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to lift 50lbs/22.68kg safely.
• Ability to use hands to route wires.

COMPANY VALUES:

• Deliver Legendary Service: It's all about the experience. With every experience, do the little things, as well as the big things, that surprise people. Make every interaction stand out for its helpfulness. Create the “WOW” factor that turns customers into raving fans. This includes both internal and external customers.
• Do the Right Thing, always: Demonstrate an unwavering commitment to doing the right thing in every action you take, and, in every decision, you make, especially when no one's looking. Always tell the truth, no matter the consequences. If you make a mistake, own up to it, apologize, and make it right.
• Practice Blameless Problem-Solving: Demonstrate a relentless solution focus, rather than pointing fingers or dwelling on problems. Identify lessons learned and use those lessons to improve ourselves and our processes so we don't make the same mistake twice. Get smarter with every mistake. Learn from every experience.
• Contribute to Profit: We're in business delivering value for our customers while making money. We all play a role in building revenue that exceeds our expenses. Look for ways to increase our sales, develop new customers, and control our expenses.
• Honor Commitments: Do what you say you're going to do, when you say you're going to do it. This includes being on time for all phone calls, appointments, and meetings. If a commitment can't be fulfilled, notify others early and agree on a new deliverable to be honored.
• Embrace Change and Growth: What got us here is not the same as what will get us to the next level. Get outside your comfort zone, rather than stubbornly hanging on to old ways of doing things. Be excited by the possibilities that change, and growth bring. Be flexible.
• Be Positive: You have the power to choose your attitude. Choose to be joyful, optimistic, and enthusiastic. See the good in others. Your attitude is contagious. Spread optimism and positive energy.
• Keep Things Fun: While our passion for excellence is real, remember that the world has bigger problems than the daily challenges that make up our work. Stuff happens. Keep perspective. Don't take things personally or take yourself too seriously. Laugh every day.