SERVICE COORDINATOR

Are you looking for a role that provides challenge, growth and development opportunities? Do you enjoy working on multiple projects, while supporting changing priorities in a fast-paced work environment? Take the leap and make your mark at Plan Group!

As a Service Coordinator, you will:

• Manage work order flow, including the creation, delegation and close out activities of work orders to create accurate invoices
• Support Account Executives, Sr. Management, and Field Staff to develop and actively maintain customer satisfaction through frequent communication
• Maintain and update document control logs and follow through on project management procedures: change orders, as-built drawings, close out documents
• Process incoming calls and redirect, forward and take messages as required
• Dispatch and Schedule Field Staff
• Coordinate equipment, material deliveries and sub trades as required
• Collaborate with other business units within the organization on projects
• Reconcile costs within a workorder management system

Our ideal candidate has:

• Minimum of one year electrical/mechanical related experience; trade experience is an asset.
• Related post-secondary education is an asset.
• Dispatch experience is an asset.
• Proficiency in Microsoft Office, MS Project and Excel; experience with Salesforce is an asset.
• Experience reviewing and understanding mechanical/electrical construction drawings is an asset.
• Strong communication and organizational skills.
• Proven ability to manage multiple simultaneous priorities.