Who we are:

For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.

Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.

We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.

Your role:

As our Vendor Success Administrator, you'll play a key role in keeping our vendor relationships organized and on track. You'll work closely with the Vendor Success, Legal, and Finance teams. You'll play a central role in connecting teams and keeping our vendor operations sharp. From managing software licenses to supporting contract workflows, you'll ensure the right people have the right tools at the right time—all while keeping our systems clean, clear, and audit-ready.

This role offers a great opportunity to grow and collaborate with multiple teams in a fast-paced tech environment.

Your responsibilities:

• Maintaining and regularly updating an internal vendor contract management system
• Assisting with the execution of Vendor Success processes and initiatives:
  • Working with outside teams to determine software functions, license counts, etc.
  • Assisting with processing new purchase requests
  • Answering general Vendor Success procedure questions
• Tracking upcoming renewals and sending reminders to the appropriate software business owners
• Providing administrative support to the Vendor Success and Legal teams as necessary

About you:

• A post-Secondary Certificate or Diploma
• Minimum of two years in an administrative role
• Strong interpersonal and communication skills
• Ability to work in a fast-paced environment, prioritize tasks and meeting deadlines is critical
• High level knowledge and understanding of Microsoft Office suite
• High level of attention to detail and accuracy
• Ability to work independently and proactively
• Be a self-starter attitude and goal oriented
• Knowledge and interest in the Technology industry an asset
• Experience with managing a contract repository an asset
• Knowledge of contract composition an asset
• Experience with Teamwork, or similar project management software, an asset

Compensation:

Global Relay advertises the pay range for this role in compliance with British Columbia's pay transparency laws. Individual pay rates are determined by evaluating factors such as expertise, skills, education, and professional background.

The range below reflects the expected annual base salary, which is only one element of our comprehensive total rewards package designed to reflect our company pay philosophy, culture and values. We aim to foster an inspiring work environment and support employees' work-life rhythms. We provide a comprehensive extended health benefits program, including virtual healthcare and a wellness allowance. Employees also receive annual allotted vacation days, which increase based on tenure. Other benefits include: Paid sick days, maternity/parental enhancement program, corporate bonuses, and an RRSP contribution matching program.

For Vancouver-based employees, we provide a subsidized meal program, courtesy of our talented in-house culinary team!

What you can expect:

At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.

Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.

We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual.

We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.

To learn more about our business, culture, and community involvement, visit www.globalrelay.com.