Key Responsibilities
- Conduct assessments to identify skill gaps and learning opportunities across the organization.
- Develop and facilitate training programs (in-person, virtual, e-learning, workshops) on topics such as leadership development, technical skills, compliance, and soft skills.
- Create engaging learning materials, including presentations, manuals, videos, and e-learning modules.
- Administer and optimize the LMS, ensuring seamless access to training resources and tracking participation/completion.
- Measure training effectiveness through feedback, assessments, and KPIs; refine programs based on results.
- Design and deliver onboarding programs to ensure new hires integrate smoothly into the company culture and role expectations.
- Partner with external training providers and internal leaders to align programs with business goals.
- Ensure mandatory training (e.g., safety, diversity, HR policies) is completed and documented.
- Support career development initiatives, including coaching and mentorship programs.
Expected Qualifications:
- Bachelor's degree in Human Resources, Adult Education or Organizational Psychology
- Additional certifications such as SHRM-CP/SHRM-SCP or Coaching/Facilitation credentials can add value depending on the role.
- 3–7+ years in L&D, including experience with instructional design, facilitation, e-learning tools, and training program development.
- Proven experience designing and delivering training programs.
- Familiarity with e-learning platforms (e.g., Articulate 360, Adobe Captivate) and LMS administration.
- Strong facilitation and presentation skills.
- Project management and multitasking abilities.
- Knowledge of adult learning principles and emerging L&D trends.