Manager, Total Rewards

POSITION DESCRIPTION

Reporting to the Director, Total Rewards & Employee Experience, the Manager, Total Rewards will provide support and leadership with the overall design, implementation, communication, and administration of the company's compensation, pension, and recognition programs. This position ensures that these programs and offerings are market-competitive to help attract, retain, and reward employees, while supporting change management and policy management. The role also provides leadership and guidance to the administration of P&C information, and the development of metrics for the People & Culture department.

ROLE DESCRIPTION

• Takes pride in being the first line of communication with employees and leaders and providing counsel on all employee experience matters regarding total reward programs, policies and procedures, while resolving inquiries and providing information and solutions that aim to build robust and trusting relationships.
• Collaborates within the P&C team and business partners for a seamless customer experience.
• Identifies and anticipates the needs of employees and leaders and is always willing to go the extra mile.
• Supports an environment with a focus on Diversity, Equity &Inclusion, where all employees feel included and valued.
• Prepares and processes a wide variety of information pertaining to ESA's employees, and ensures the secure custody of employees' files, and control and access to this information.
• Supports and contributes to the development and execution of total reward strategies, using various methods and techniques to make data-based decisions on direct financial, indirect financial, and nonfinancial employee benefits and compensation. This includes developing salary infrastructure, salary administration, and recognition programs.
• Develops, recommends, and implements creative and cost-effective new or modified plans and policies that provide a competitive employee value proposition.
• Regularly conducts benchmarking exercises and competitive compensation analysis, including salary and labour market surveys to ensure compensation structures are equitable and aligned with industry standards and market trends.
• Conducts ongoing research into emerging trends, issues and best practices in total rewards, compensation, and employee benefits.
• Responds to escalated issues involving sensitive and confidential information.
• Closely manages the relationship with external partners/vendors, and supports the evaluation and negotiation processes with vendors to seek opportunities for cost savings and service improvements.
• Provides analysis and recommendations that support ESA plans to maintain competitiveness from a plan design and administration standpoint and makes recommendations for cost control and improvement.
• Develops and manages effective communications, including presentations, that promote understanding of total rewards programs for leaders and employees across the organization, and supports change management of initiatives.
• Responsible for the administration of employee recognition programs that align with business objectives and strategies to improve employee engagement.
• Proposes changes and improvements to P&C Policy updates and ensures organizational and regulatory compliance.
• Supports the development of content and materials for ESA's Board of Directors and Governance Committee.
• Ensures and oversees the audit of total rewards programs.
• Supports programs and systems currently in use and oversees planning and implementation of HRIS system changes; designs system specifications and works with HRIS vendor programmers to develop, enhance, and/or modify the HRIS systems as needed.
• Documents all modifications and processes and drives best-practice processes.
• Prepares reports and analyses as necessary.
• Develops and monitors internal systems and databases to ensure proper functionality and tracks employee experience metrics.
• Tracks and reports on key performance indicators (KPIs) related to total rewards, such as compensation competitiveness, employee satisfaction, and retention rates.
• Collaborates with the recruitment team to ensure total rewards programs support talent acquisition efforts, including offering competitive salaries and benefits packages.
• Uses feedback to identify opportunities for improving employee satisfaction and engagement through tailored rewards offerings.
• Works closely with the performance management team to ensure compensation and recognition strategies are aligned with ESA's performance management practices.
• Collaborates with the labour relations team to support total rewards strategies and programs, including support for collective bargaining.

QUALIFICATIONS

• Bachelor's degree in Finance, Business Administration, Human Resources Management or a relevant field
• Minimum of 8-10 years of experience in total rewards, with a minimum of 3 years managing programs effectively or recognized equivalent
• Certified Human Resources Professional (CHRP) and/or Certified Compensation Professional designation is an asset
• Experience managing compensation and pension plans, designing variable compensation models, and working in a multi-union environment
• Experience with designing reward and recognition programs and their impact on total rewards and the employee experience
• Excellent proficiency in MS Office applications - Word, Excel and PowerPoint
• Extensive knowledge of HRIS
• Excellent communication and presentation skills, both written and verbal
• Strong quantitative, analytical skills and presentation skills
• Planning and organizational skills and attention to details
• Thrives in a team-based, fast-paced, agile and professional workplace
• High level of initiative, flexibility, and self-motivation
• Exposure to the electrical industry or a related industry sector would be an asset

REPORTING RELATIONSHIPS

Reports to: Director, Total Rewards & Employee Experience

Direct Reports: 0 (1 Temp for FY2026)

Works Closely with: People & Culture Team

All ESA

External Service Providers

NON-REPRESENTED GROUP (NRG)

This is a non-represented permanent position.

Occ Code: 753073

NRG level: management

HOW TO APPLY

Qualified Applicants please send your cover letter and resume to [email protected]