Senior Fire Alarm Technician

Mainline Fire Protection

Toronto, ON

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Job Description

Company Background

Thank you for your interest in our company!

Mainline Fire Protection is a growing leader in Toronto's fire protection industry. We provide comprehensive, state-of-the-art fire and life safety solutions tailored to every industry.

We sit in the "sweet spot" between large firms and independent contractors, offering the personal touch of a smaller company while providing the expertise and resources of a larger one.

This is an incredibly exciting time at Mainline—our rapid growth means that those who join us now will play a significant role in shaping the future of our company.

Why Join Mainline Fire?

At Mainline, you're more than a number—you're a crucial part of a team making a real difference. As a people-first organization, we recognize the strength of diversity. Our priority is to foster a safe, supportive environment where mutual respect and teamwork empower everyone to succeed.

Ready to be part of something impactful? Let's make a difference in fire protection—together.

Position Summary:

We're seeking a skilled Senior Fire Alarm Technician with a deep understanding of fire alarm systems, a customer-focused mindset, and the ability to lead by example. This role requires technical expertise, strong troubleshooting skills, and a commitment to delivering dependable, high-quality service.

Primary Responsibilities:

Conduct inspections, tests, verifications, and repairs on fire alarm and life safety systems.
Perform troubleshooting and resolve issues on both addressable and conventional systems.
Install, wire, and program new fire alarm panels and devices.
Ensure timely completion of detailed inspection reports, including identified deficiencies.
Communicate effectively with customers, providing clear explanations and ensuring satisfaction.
Participate in after-hours on-call rotations to provide emergency support.

Service Work & On-Call Responsibilities:

Senior Fire Alarm Technicians are expected to handle a wide variety of service calls, accurately diagnosing system issues and delivering effective solutions.
Building trust and maintaining strong customer relationships are key aspects of this role.
While on-call, technicians are responsible for responding promptly to after-hours service requests and independently addressing critical issues.

Qualifications:

CFAA Certification (Canadian Fire Alarm Association) with a minimum of 3 years of experience.
Conduct annual, semi, quarterly and monthly inspections on fire alarms, smoke control, elevator fire controls.
Expertise in fire alarm systems, including troubleshooting and resolving ground faults, testing relays, auxiliary devices and correcting open circuits.
Familiarity with wiring, programming and installation of fire panels.
Accurately complete and submit inspection reports, detailing any deficiencies.
Address and resolve fire equipment deficiencies as identified.
Proficient with iPads or other mobile reporting tools; experience with Inspect Point is an asset.
Strong written and verbal communication skills.
Valid G driver's license with a clean abstract.
Residency in the GTA is preferred.

What We Offer:

Competitive Benefits: Enjoy competitive wages, health and dental coverage, and access to insured work vehicles.
Growth and Development: Comprehensive training, in person and through our online education portal. Tailored personal development plans, and one-on-one support to help you excel.
People-First Culture: A supportive, inclusive workplace that values mutual respect, teamwork, and diversity.
Team Appreciation: From team feasts to monthly hangouts with drinks, we make sure hard work never goes unnoticed. Whether it's a big win or just an excuse to bring the crew together, we keep the good times rolling.

Job Type: Full-time, Permanent

Additional pay: