At GoBolt, we provide a technology-driven, customer-centric and sustainable approach to ecommerce and last-mile logistics for businesses of all sizes from local brands to large national retailers. By operating as an extension of our customer's team, we deliver best-in-class services every step of the way.

We're building North Americas largest electric vehicle fleet to help bring sustainability to an industry notorious for its heavy impact on the environment. We are in high growth mode and building for the future, which is where you come in!

We are seeking a highly motivated and results-oriented Product Manager to join our team on an 18-month contract. The successful candidate will play a key role in driving the development and success of our Merchant Portal and Order Management System (OMS) product. This role offers an excellent opportunity to lead product management efforts within a dynamic and fast-paced environment.

Responsibilities

• Product Strategy: Define and drive the product vision, strategy, and roadmap for the Merchant Portal and OMS product.
• Requirements Gathering: Work closely with customers, internal stakeholders, and engineering teams to gather and prioritize product requirements for the Merchant Portal and OMS.
• Product Development: Lead the end-to-end product development process for the Merchant Portal and OMS, from ideation and design to development, launch, and post-launch optimization.
• Solutioning & User Experience: Collaborate with UX designers and Engineers to create intuitive and user-friendly interfaces for the Merchant Portal and OMS that deliver a seamless user experience for merchants and internal teams. You will use methods like sketching, breadboarding and fat-markers to ideate product solutions.
• Product Launches: Plan and execute successful product launches for the Merchant Portal and OMS, including coordinating with operations, account management, and support teams.
• Data Analysis: Utilize data and analytics to track Merchant Portal and OMS product performance, measure key metrics, and identify areas for improvement.
• Cross-Functional Collaboration: Work effectively with cross-functional teams, including engineering, marketing, sales, and customer support, to ensure Merchant Portal and OMS product success.
• Market Research: Conduct thorough market research and competitive analysis related to merchant portals and order management systems to identify market trends, customer needs, and opportunities for product differentiation.

Qualifications

• Bachelor's Degree: A Bachelor's degree in a relevant field, such as Business or Engineering.
• Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to identify and resolve complex issues related to merchant and order management workflows.
• Communication Skills: Excellent written and verbal communication skills with the ability to clearly articulate ideas and influence stakeholders.
• Passion for Product: A genuine passion for building great products and delivering exceptional user experiences for merchants and internal users.
• Product Management Experience: 3+ years of experience in product management or a related role, with a focus on software or web-based products.
• E-commerce/Order Management Knowledge: Familiarity with e-commerce platforms, merchant portals, and order management systems is a benefit, but not a requirement.
• Nice to have: Using tools like Linear, Figma and Featurebase (or similar).

Key Skills

• Problem Definition and Requirements Gathering
• Requirement & Feature Prioritization: Adept at discerning core problems and implementing scope-efficient solutions.
• Product Development
• Product Launches
• Cross-Functional Collaboration
• Market Research
• Passion for Product

Additional Skills (Preferred)

• E-commerce/Order Management Knowledge
• Data Analysis
• Product Strategy
• User Experience (UX) Design
• Technical Acumen
• Project Management Skills

Why Join Us?

We are innovative, goal-oriented, and are always on the search for energetic and passionate people who are eager to learn and would like to have a rare opportunity to grow within one of Canada's fastest-growing companies.

We offer a workplace where respect, diversity, and inclusion are the cornerstones of our culture. Our team members are encouraged to bring their authentic selves to work, contributing to our collective mission in their unique ways. Aside from an amazing culture, we also offer competitive salaries and a comprehensive benefits package including health, dental, and vision plans for you and your family.

If you are eager to make a difference and contribute to a fast paced exciting environment, we would love to hear from you.

GoBolt is an equal-opportunity employer that recognizes the value and importance of a diverse workforce. GoBolt is committed to providing assistance during all phases of the employment cycle, including recruiting through to the end of the employment relationship. If you require accommodation because of injury, illness, or disability during any portion of GoBolts recruiting process, please let us know by contacting your recruiter's point of contact, and we will do everything we can to accommodate you.