We're now at the boldest phase of our Next Horizon journey

At Gore Mutual, we've completely transformed our business in under three years. By investing in top talent and leading technology, we've redefined what it means to be a modern mutual that does good.

Our path forward brings a sharper focus on our business' performance that's powered by innovation and an agile, high-performing culture – we're built for success.

We're well on our way to becoming a purpose-driven, digitally led national insurer. Come join us.

As our Claims department continues to grow, Gore Mutual is looking to add another Auto Appraiser to the team! Our Auto Appraisers deliver an exceptional claims service experience to our vendors and customers through the inspection and estimation of automobile physical damage and for indemnity control. Reporting to the Regional Appraisal Supervisor, this role will also prepare estimates, total loss evaluations, and branding forms to provide timely resolution of claims.

What will you do?

• Review estimates from vendors, recommend opportunities and negotiate changes.
• Inspect vehicles, prepare estimates, and complete damage appraisals.
• Complete government salvage branding forms and total loss evaluations.
• Assist Claims Advisors with estimate explanations, appraisal problem solving, and other damage and repair appraisals with customers.
• Indemnity and severity management, ensuring that estimates are reasonable and fair to restore vehicle to pre-loss condition.
• Field work may be required on an as needed basis.

What will you need to succeed?

• Minimum 3 years' experience as an auto appraiser is required.
• ICAR on-going training and/or Platinum certification is preferred.
• Comprehensive knowledge of automobile repair procedures.
• Strong technical understanding of Audatex estimating, car design and vehicle systems.
• Ability to identify damages, judge repairability and time requirements.
• Excellent customer service, organizational and time management skills.
• Ability to work well under pressure with minimal supervision.

Please note: this role operates in a hybrid working model, with in-office collaboration required once a week in our Cambridge office.

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Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.