Position: Technical Service Specialist
Location: Brampton, CAN
Duration: Full Time Position
Must-Haves:
Electrician with CSA knowledge and experience is preferred
Rental industry or Generator experience
Commercial/Industrial experience in Generators or HVAC
Power / Generator / Diesel knowledge
10 years experience in the industry
Valid drivers license
Nice-To-Haves:
Multiskilled technician on Power and HVAC
Worked on Client equipment
Responsibilities
Youll be based out of our Toronto/Brampton, ON service center and can expect to work in the field with local travel daily in your company vehicle
Responsible for Customer Service delivery standards compliance and audits. Accountable for reviewing the fleet service, maintenance practices and equipment service history within the region to ensure compliance with Client Standards
Responsible for Fleet Reliability including monitoring and directing retrofits, service, repair, and standards which drive and impact fleet reliability
Collaboration with the Service Center Managers, ensure that the technical abilities of the technicians are appropriate, both through training and hiring the right people
Responsible for regular technician assessments and recommendations on technician skill levels to support IDP completion, in close collaboration with the Service Center Managers
Perform preventive maintenance and repairs of power generators, diesel engines, electrical distribution equipment, troubleshoot equipment failures at the shop and on customer locations, and handle the repairs
Skills and experience:
High level of Technical Expertise (Mastery)
An engineer / engineering background
Experience with calculating nominal and effective tonnage and/or kW requirements, along with reading and knowing schematics
Successful experience in training & development of personnel (Coaching/Mentoring)
Ability to move or lift objects, typically less than 50 lbs.
10+ years of experience working on power generators and/or commercial HVAC equipment, performing inspections, maintenance, and repairs