Titre du poste ou emplacement

Quality Assurance Specialist

Burnaby, BC
Full-time
Entry Level
Job Title: Quality Assurance SpecialistJob ID: KM437844614
Overview:Our client has implemented a program program for the provision of workplace services and related technology to the BC Health Organizations. The objective of the program is to enhance the capability of the Health Authorities to leverage technology (desktop and managed support services) to systemically improve health services across the province of BC.
What you will be doing:
  • Lead and complete a quality assessment and develop mitigation plans to manage, eliminate or reduce quality issues to an acceptable level.
  • Develop and administer standards, processes and controls to serve as a framework for quality control.
  • Identify and implement quality instruments to enable measurement of quality performance to ensure compliance with the Quality Assurance Program and quality management system.
  • Establish reporting processes and frameworks to report on key quality metrics for identified stakeholders.
  • Analyze and improve key processes to meet quality standards.
  • Perform other duties as needed.
What you need to have:
  • Experience leading and facilitation of quality assessment sessions using various assessment tools.
  • Comprehensive knowledge and experience with Project Management principals, methodologies and quality management practices/trends.
  • Prior experience managing IT outsourcing and transition projects.
  • In-depth knowledge of quality management and associated activities.
  • Ability to work with a range of stakeholders across multiple organizations to gather complex information and make sound recommendations for QA and quality management.
  • Analytical and broad-based technical knowledge/skills; with ability to think through details and tactics without losing sight of overall strategic goals.
  • Exceptional tactical and critical strategic thinking.
  • Strong business acumen with the ability to effectively monitor and execute project plans with stringent timelines.
  • Desired skillset: Strong preference will be given to candidates that have direct experience designing and implementing a QA Plan and quality management system in a large, complex multi-stakeholder environment.

For more information about TEEMA and to consider other career opportunities, please visit our website at www.teemagroup.com
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