Mortgage Underwriter (Future Opportunities)

Join us to build a more rewarding financial future for all Canadians

At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada.

• #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top!

• #1 Fastest Growing Company in Canada for 2024 by Globe & Mail

• Top-ranked mobile apps and credit cards

• Team of 500+ people

• 1M+ customers

• 10K+ retail partners

PLEASE NOTE: While are actively recruiting for this position and building a pipeline of top-tier talent, we may not have immediate start dates available. We are looking for exceptional candidates to join our team for future hiring needs as we continue to scale. Neo is growing fast, and this could happen sooner than we think! We look forward to reviewing your application.

The Role

We're looking for experienced Mortgage Underwriters who will be responsible for reviewing documentation and underwriting deals from across the country. You’ll work closely with our Mortgage Sales team and third party brokers to ensure we’re finding the most effective solutions for our customers, and through that, you’ll be an integral part of enabling Neo to deliver a full range of financing products and services partnered with an exceptional customer experience. If you love a fast paced environment where growth and opportunities are constant, you’ll fit right in with this team!

What you'll be doing:

• Underwrite complex and high-value mortgage loan applications, including those with unique borrower profiles or property types.

• You successfully deliver mortgages from the application stage through to funding with the support of your MFO

• You execute skilled and clear communication with Sales team, mortgage brokers, and internal /external partners to ensure their understanding of the mortgage process, expectations and documentation required

• You liaise with the Sales team, MFOs, Coordinators, and third party brokers on status updates for active mortgage files

• You utilize a hands-on approach and problem-solving skills to make prudent decisions on complex mortgage files If needed, you may be required to review mortgage documentation

• You develop subject matter expertise in the functionality and features of products, services, tools, technology, and Salesforce CRM capabilities

• You remain current on the latest industry trends to secure a competitive advantage

Who we are looking for:

• You have 2+ years of underwriting experience in the Canadian mortgage industry

• You have a passion for growth and excellence, consistently striving to deliver the highest quality results in a startup environment

• You bring epic focus and energy, with a strong dedication to client service

• You have superior communication skills, both verbal and written

• You're highly organized with exceptional time management capabilities

Additional Role details:

• This role will be in-office where possible, but flexible to consider remote candidates who are not located near an office.

• Working hours, at times, may be outside a traditional Monday to Friday, 9am-5pm MST schedule. This will be determined on an as needed basis.