Communications Advisor

Are you a strategic communicator who thrives in fast-paced environments and excels at navigating complex, highly sensitive situations? The Reputation and External Communications team, in the Corporate Communications section, is seeking an agile and dedicated out-of-scope Communications Advisor to support a vital portfolio. You will be the primary driver behind communications plans and products that: - Address the full collective bargaining cycle and labour relations business continuity activities - Support communication needs for issues, emergencies and crises - Provide surge capacity for organizational media relations activities and work by the Reputation and External Communications team This is a unique opportunity to provide sophisticated communications counsel that directly impacts our employee experience and the community at large. If you are an adaptable professional with experience managing emergent issues with creativity and poise, we want you on our team. Operating in an out-of-scope capacity due to the highly confidential nature of this portfolio, you will manage a heavy workload during periods of collective bargaining and emergency response. As part of the team that protects and enhances the City’s reputation, you will act as a trusted partner to various business areas, ensuring that strategic messages are operationalized seamlessly across internal and external channels. This role balances long-term, proactive communication strategies with immediate, last-minute reactive requests under tight deadlines. What will you do? - Develop and implement strategic communications plans, tactical products and content across the full collective bargaining lifecycle and business continuity stages - Draft and coordinate approval of highly sensitive internal and external communication materials, including key messages, news releases, creative content, fact sheets, social media posts and Q&As - Prepare proactive and reactive media responses in collaboration with internal subject matter experts - Support the activation of corporate contingency and crisis communications plans - Support the updating and maintenance of the Crisis Communications Program, Plan and training, ensuring Crisis Communications Team readiness - Support organizational media relations as required - Provide expert communications advice and tactical support to project managers, program managers, and directors across various departments - Work closely with internal creative, social media, storytelling and digital teams, as well as external vendors and community partners, to coordinate consistent, brand-aligned messaging