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Technical support analyst

Aditi Soft Inc

Brampton, ON

Posté hier

Détails de l'emploi :

37,00 $ / heure
Temps plein
Niveau d`entrée

Overview
  • Education: College/CEGEP
  • Experience: 2 years to less than 3 years
  • Tasks
  • Report on the performance of computer systems and networks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Supervise other technical support workers in this group
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Work conditions and physical capabilities
  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting
  • Personal suitability
  • Accurate
  • Client focus
  • Excellent oral communication
  • Excellent written communication
  • Organized
  • Team player
  • Ability to multitask
  • Employment terms options
  • Early morning
  • Evening
  • Employment terms options
  • Morning
  • Day
  • Support for youths
  • Participates in a government or community program or initiative that supports youth employment
  • Support for Indigenous people
  • Participates in a government or community program or initiative that supports Indigenous people
  • Work Term: Permanent
  • Work Language: English
  • Hours: 37.5 to 44 hours per week

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