Chebucto Inn
Halifax, NS
Posté aujourd'hui
Détails de l'emploi :
18,00 $ / heure
Niveau d`entrée
Overview
- Work Term: Permanent
- Work Language: English
- Hours: 15 to 25 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years Work setting
- Hospitality industry
- Hotel, motel, resort Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service Computer and technology knowledge
- Multi-line switchboard
- Word processing software
- Central reservation system (CRS)
- Internet Work conditions and physical capabilities
- Attention to detail
- Standing for extended periods Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
- Resourcefulness Screening questions
- Do you have experience working in this field? Employment terms options
- Evening Employment terms options
- Night
- Weekend Other benefits
- Free parking available Support for youths
- Participates in a government or community program or initiative that supports youth employment Support for mature workers
- Participates in a government or community program or initiative that supports mature workers Supports for visible minorities
- Participates in a government or community program or initiative that supports members of visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
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