Fidelity IT Solutions Inc.
Toronto, ON
Fermé
Les candidatures ne sont plus acceptées pour ce poste.
Détails de l'emploi :
36,00 $ / heure
Temps plein
Expérimenté
Overview
- Education: College/CEGEP
- Experience: 1 year to less than 2 years
- or equivalent experience Tasks
- Give access to computer networks
- Report on the performance of computer systems and networks
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Supervise other technical support workers in this group
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Provide customer service
- Manage incidents
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
