Office Operations Assistant

Company OverviewTerra Dygital Solutions is an innovative IT services provider headquartered in Vancouver, BC. We are dedicated to effectively addressing a diverse range of complex IT challenges by leveraging modern technologies. Our core expertise lies in advising clients on cybersecurity and business/system architecture through our Virtual CIO services, developing cutting-edge solutions via application development and system integration, and managing and optimizing desktop, server, and network environments as a Managed Services Provider. Join our dynamic and rapidly growing team, where you will collaborate with top-notch professionals, work with the latest technologies, and play a crucial role in our clients’ success, all while enjoying significant opportunities for personal and professional growth.
Position OverviewAs an Office Operations Assistant based in our downtown Vancouver office, you will report to the VP of Finance and play a key role in supporting day-to-day operations across the organization. This role is responsible for coordinating procurement activities and providing administrative support across multiple teams.
We’re looking for someone who is highly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environment. You’ll be a central support resource, helping to keep operations running smoothly and efficiently across the business.
Responsibilities

• Procures office supplies, hardware, software, and services for internal operations and client needs, ensuring timely and cost-effective purchasing in alignment with company policies
• Coordinates incoming and outgoing shipments, including preparation of shipping documentation and tracking of deliveries
• Supports billing activities, including invoice preparation, distribution, payment tracking, and follow-up on outstanding balances
• Reviews and validates timesheets to ensure accuracy, completeness, and appropriate authorization
• Completes required documentation and applications for customers, vendors, and regulatory bodies as needed
• Processes employee expense reports, ensuring accuracy, policy compliance, and timely reimbursement
• Arranges travel logistics, including flights, accommodations, and itineraries, and provides support for travel-related issues
• Communicates with vendors and clients regarding procurement, shipping, billing, and related operational matters
• Supports day-to-day office operations, including maintaining supplies and ensuring a well-functioning workspace
• Provides guidance and support to junior team members within administrative and procurement-related activities

Skills and Knowledge

• Demonstrated experience in procurement and administrative functions
• Strong organizational skills with the ability to manage multiple priorities
• Effective written and verbal communication skills
• High attention to detail and accuracy
• Strong time management and prioritization capabilities
• Ability to adapt to changing priorities and work in a fast-paced environment
• Ability to work independently and collaboratively within a team
• Proactive approach to work, with the ability to take initiative and drive tasks forward
• Self-motivated with a strong sense of accountability
• Proficiency in Microsoft Office tools, including Teams, Outlook, Word, Excel, and SharePoint
• Ability to support and guide junior team members
• Experience in an MSP or similar environment is considered an asset

Education and Experience

• Post-secondary education in Business Administration, Operations, or a related field, or equivalent practical experience
• 2–4 years of experience in an administrative, operations, or procurement-focused role
• Experience supporting procurement, billing, or general office operations
• Exposure to accounts payable/receivable, invoicing, or expense processing is considered an asset
• Proficiency with Microsoft Office applications, including Excel, Outlook, and Teams
• Experience working with ERP, accounting, or procurement systems is considered an asset
• Experience in an IT services or managed services environment is considered an asset

Compensation and Additional Perks

• Competitive Compensation based on skill set and experience can range between $50,000 and $60,000 per year
• Short Term Incentive Plan
• Great health benefits and vacation
• Company laptop and peripherals
• Cellphone & Commuting Allowance
• Great environment & culture!