Event Manager, Groups & Events (3 Month Contract)

What you will do:

While the home location states that it is based out of Toronto, Ontario, this position is open to candidates remotely from anywhere in Canada.

The Event Manager, Groups & Events (Contract) plays a key role in supporting the Corporate Sales team by coordinating group bookings and event logistics, providing exceptional client service, and ensuring the seamless execution of group experiences. This position works closely with Sales Managers, The Rec Room and theatre teams, internal departments, and clients to support all stages of the booking and event process.

The ideal candidate is highly organized, detail-oriented, customer-focused, and thrives in a fast-paced environment. Strong administration, communication, and problem-solving skills are essential, along with proficiency in Microsoft Office applications and CRM systems.

This is a remote, short-term (3-month contract) position.

Key Responsibilities

• Coordinate and manage administrative aspects of group bookings and events, including creating and updating contracts, updating booking calendars, preparing event profiles, issuing vouchers, and ensuring accurate record keeping

• Serve as a primary point of contact for small group inquiries, providing timely responses and exceptional customer service

• Collaborate closely with Sales Managers to support lead generation, client communications, proposal preparation, and account management activities.

• Liaise with internal departments, venue partners, and theatre teams to ensure all event requirements and operational details are accurately communicated and executed

• Maintain accurate client and event information within CRM and booking systems, ensuring data integrity and timely updates

• Assist with research, market analysis, and prospecting initiatives to identify new business opportunities and support sales growth objectives

• Support special projects and other administrative duties as assigned.

Education & Certification

• Post-secondary education in Hospitality, Tourism, Event Management, Business Administration, Marketing, or a related field preferred.

Experience

• 1 to 3 years of experience in event management, hospitality, customer service, sales support, or a related field.

• Experience coordinating group bookings, events, or client-facing programs is considered an asset.

• Experience working with CRM platforms, booking systems, and Microsoft Office applications is preferred.

Knowledge, Skills & Abilities

• Strong verbal and written communication skills

• Advanced organizational skills and exceptional attention to detail

• Ability to manage multiple priorities, projects, and deadlines simultaneously in a fast-paced environment

• Strong problem-solving and critical-thinking skills with the ability to adapt quickly to changing priorities

• Proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and CRM platforms

• Ability to work independently in a remote environment while effectively collaborating with cross-functional teams

• Positive, professional, and proactive approach with a strong sense of accountability.

• Creative, resourceful, and solution-oriented mindset.

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment opportunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [email protected].

Use of AI

We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are made by our people, not by AI.

This is a new position and is being actively recruited for.

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Wage ($):