MISSION

The Assistant Manager, Planning & Inventory develops a working knowledge of the planning function to help meet/exceed sales, margin and inventory turn targets. This role will be primarily responsible for the allocation and replenishment of merchandise and maintaining the integrity of inventory at store level, contributing to financial and inventory planning for their categories.

KEY PERFORMANCE METRICS

• Sales & Net Margin
• Store stock levels and Weeks of supply
• EOM Inventory Levels
• Turns & NMROI
• HEAT ticket resolution

KEY ACCOUNTABILITIES

Functional

• Manage replenishment orders
• Monitor store stock levels, adjusting allocations for performance trends and inventory levels to maintain target inventory levels
• Recommend re-orders based on sales, on-hand and support product exit strategies
• Perform analytics and reports to support Category/Planning team in understanding business performance
• Support Managers, Planning & Allocation in developing Merchandise Financial Plans and Open-to-Buy, managing allocation/replenishment and conducting business analysis
• Support the execution of markdowns to Master Data and to Retail
• Communicate with stores and DC regarding inventory and replenishment questions
• Promote teamwork within the Category and Planning teams through daily communication and interaction
• Share best practices and learning with peers
• Ad hoc reporting
• Works with a sense of urgency i.e allocation, identify opportunities based on sales trends
• Act as an advocate for the customer by placing them at the forefront of all decision-making and design processes
• Proactively identify and anticipate customer expectations and needs
• Embrace and seek out technology that creates high tech and high touch solutions for Indigo's customers
• Challenge the status quo by consistently identifying areas for improvement, diagnosing issues and working to resolve them

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Share technical knowledge with others and actively seek to learn from those more knowledgeable than yourself
• Help others see the impacts of their efforts and proactively engage other functions to get input
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo's beliefs and convey a positive image in everything you do
• Celebrate diversity of thought and have an open mindset
• Take an active role in fostering a culture of continual learning, taking risks without the fear of making mistakes
• Embrace, champion and influence change through your team and/or the organization

SCOPE

Reports to: Manager, Planning & Inventory

Manager once Removed (MOR): Director, Planning & Inventory

KEY RELATIONSHIPS

Internal:

• Planning & Allocation team
• General Merchandise team
• Distribution Centre
• Stores

Work Experience / Education / Certifications

• 1+ years Retail experience or equivalent business-related experience
• Bachelor's degree in Commerce or equivalent

Competencies / Skills / Attributes

• Detail oriented with strong analytical skill set, quantitatively oriented
• Understands retail and planning metrics
• Ability to learn new technical applications and tools quickly
• Affinity for products and interest in merchandise
• Ability to build and maintain productive and cohesive relationships with peers and cross-functional teams
• Demonstrate strong listening, written and oral communication skills and Leadership skill
• Ability to deal with change and uncertainty
• Demonstrate solid problem-solving skills
• Be flexible and adaptable to changing priorities
• Ability to organize and prioritize workload to meet deadlines, multi-task and complete projects on time
• Demonstrate good organizational skills
• Able to - and influence peers effectively
• Strong computer skills, including proficiency in Microsoft Word, Excel, and Outlook

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at [email protected] if you require an accommodation at any time during the recruitment process.

WELCOME HOME

Company Description

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada's Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers' lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we'd treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate