The Lake Louise Ski Resort is a world-class ski area nestled in the heart of the Canadian Rockies. We are a year-round operation, operating as a ski resort in the winter months and as a wildlife interpretive centre and sightseeing gondola in the summer months.

Whether you want to work indoors or outdoors, no day will ever be the same. As an employee you can expect a great working environment, employee benefits, competitive wages and the experience of a lifetime.

At present some of our Employee Perks include:

• LLSR Summer lift pass
• Free LLSR recreational opportunities including guided hikes and sightseeing
• Free employee transportation from Lake Louise, Banff and Canmore
• Food and Beverage discounts at designated cafeterias and restaurants
• Retail store discounts
• Staff rates at Skoki Backcountry Lodge
• Complimentary tea, coffee and hot chocolate at designated cafeterias when you provide your own reusable mug
• Employee recognition programs
• Long Service Award programs
• Opportunity for educational growth and development
• Optional subsidized staff housing for full-time employees
• Awesome staff events, activities, and team building events throughout the season
• RRSP matching contribution depending on length of service
• Extended health care plan depending on length of service
• Employee discounts at Lake Louise Ski Area Daycare, eligibility criteria apply

Location: Deer Lodge

Job Description:

The successful candidate will be a proven leader with a reputation for impeccable customer service. In their role they will be responsible for the smooth day-to-day operation of the Food & Beverage and Parking lot team who are based out of our Deer Lodge location. The supervisor will be responsible for training, motivating & providing direction to employees to ensure exceptional customer service is provided on a daily basis.

Job Responsibilities:

• Lead, direct & motivate all employees
• Training of new employees in departmental procedures, expectations & safety
• Complete scheduling of staff to ensure adequate coverage
• Monitor staff performance
• Proper use of '3 stage Disciplinary Procedure' with assistance from Management.
• Meet or exceed labor, inventory & cost control targets dependent on levels of business
• Daily inventory & stock control reports
• Ensure a positive guest experience by catering to the needs of all guests sensitively, tactfully, diplomatically & professionally
• Create a positive employee experience through training, encouragement & ongoing development
• Ensure cleanliness & maintenance of outlet at all times
• Regularly communicate with other outlets/departments to ensure the overall success of the Food & Beverage department & the resort as a whole
• Daily liquor & stock ordering
• Ensure quality of product & services offered at all times
• Professional & regular communication with Food & Beverage Management team
• Assist with payroll tracking, completion of administrative duties & other tasks as assigned

Job Requirements/Qualifications:

• Minimum 2-5 years Supervisory experience in Food & Beverage is required
• Highly organized & detail oriented
• Displays a consistent positive attitude & dedication to the team's success
• Self-motivated; can work well in a team as well as independently
• Able to work & make decisions autonomously
• Able to identify problem areas & implement solutions with the assistance of Management
• Proven ability to exceed targets & improve results in all areas
• Excellent customer service skills & highly professional manner
• Experience with Maitre'D POS System an asset
• Knowledge & adherence to FoodSafe legislation
• ProServe certification & working knowledge of AGLC legislation

Work Schedule:

5 Days On / 2 Days