F & B Banquets Supervisor- Flex - Year Round

Blue Mountain Resort

Collingwood, ON

Fermé

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Détails de l'emploi :

Temps plein

Gestion

Flex Year Round
WHAT'S IN IT FOR ME?

Enjoy complimentary and discounted access to Blue Mountain attractions for you and your family, including the Adventure Park, private beach, gondola, hiking, and preferred golf rates.
Save on meals across resort restaurants and cafés, including Starbucks.
Receive exclusive discounts at all Blue Mountain-owned retail stores.
Work in an inclusive environment that values diversity, equity, and well-being, with access to free therapy and wellness resources.
Join a vibrant team community with employee events all summer, including but not limited to Sunset Hikes, Under the Big Top, Ice Cream Day and more.

FLEX - YEAR ROUND

WAGE - $21.43 plus Gratuity

WHAT WILL I BE DOING?

The purpose of this role is to lead frontline operations by supervising team members, ensuring exceptional guest service, and supporting the efficient delivery of restaurant and banquet services.

Establish clear service standards and expectations for team members and supervise daily operations, provide ongoing coaching and recognition, and promptly address and document any performance concerns.
Conduct performance evaluations on all direct reports and propose development plans to help motivate workers to achieve goals.
Build and maintain positive relationships with guests and group conveners and is confident managing guest expectations, resolving issues and delivering a seamless and elevated guest experience.
Order and maintain inventory required for the business unit to operate effectively, adhering to the par levels provided by leadership.
Oversee and support the Restaurant and Banquets teams with daily tasks and stepping in to perform frontline duties when required to support service flow.
Support leadership in POS programming and billing for guests/groups billing processes to ensure accuracy and efficiency.
Based on business volumes, may be required to work in other F&B operations for extended periods of time
Develop and manage employee schedules, adjusting labour levels based on business volumes and group activity.

WHAT DO YOU NEED FROM ME?

Must be able to work all shifts including late nights
Required to obtain Smart Serve Certificate
Reliable transportation
Customer Service focused
1 year previous Supervisory Experience

THIS ADVERTISED POSITION IS FOR A CURRENT OPPORTUNITY

AUTHENTICITY EMPOWERMENT COLLABORATION PURPOSE

BLUE MOUNTAIN RESORT COMPANY OVERVIEW

Blue Mountain Resort is Ontario's largest mountain resort. Nestled on the shores of Southern Georgian Bay, on the traditional territory of the Anishinabek Nation: The People of the Three Fires known as Ojibway, Odawa, and Pottawatomie Nations. Only 90 minutes outside Toronto, Blue Mountain has become the four-season outdoor destination of the North. Blue Mountain is owned by Alterra Mountain Company.

ALTERRA COMPANY OVERVIEW

Alterra Mountain Company is a family of iconic year-round mountain destinations, the world's largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 50 iconic mountain destinations around the world.

Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure.

#Hospitality and Food Service carrières

Foire aux questions

What is the typical pay for the F&B Banquets Supervisor position at Blue Mountain Resort?

The wage is $21.43 plus gratuity for this flex-year-round role.

What are the main responsibilities of the F&B Banquets Supervisor role?

You will supervise frontline operations, coach and evaluate staff, manage guest expectations, handle inventory and schedules, support POS/billing, and step in for frontline duties to ensure a seamless guest experience.

What work schedule and shifts should I expect for this role?

The role requires working all shifts, including late nights, and schedules are developed based on business volumes and group activity.

What qualifications are required for this supervisor position?

You need one year of previous supervisory experience, a Smart Serve Certificate, reliable transportation, and a customer service focus.

Where is this job located and what is the employment type?

This is a full-time position located in Collingwood, ON, at Blue Mountain Resort.

What kind of growth or development opportunities are mentioned for this role?

The job description notes performance evaluations and development plans to motivate workers and help them achieve goals.

Are there any benefits or perks highlighted for this role?

Benefits include complimentary and discounted access to Blue Mountain attractions, meal savings at resort restaurants, and exclusive discounts at Blue Mountain-owned stores, plus wellness resources.