REQUIREMENTS:
- A questioning, creative, inquisitive attitude coupled with detailed knowledge of dealership operations and company Service Policies and Procedures and sales policies
- In depth familiarity with Windows equipped laptop operations including scanning, remote printer operation, data manipulation and data transfer through the internet
- Strong computer skills in MS Excel including V-lookup and Pivot Tables, Access databases
- Use of Data Analytics in their day-to-day work
- The ability to deal with inconsistency, adversity, and change
- High level of interpersonal skills to work effectively with others
- A strict focus on integrity based on solid ethics and values
- Strong technical background related to automotive diagnosis and repair procedures Extensive travel 32 weeks /year by air or vehicle
- Determining the compliance of these claims with the rules and policies
- Previous Dealer Audit experience in Sales Incentives Audits and Warranty Audits
- Wholesale field experience as a District Sales Manager, District Manager- customer care and service process, District Manager - customer care and after sales
- Certified Internal Auditor, Certified Fraud Examiner certifications preferred
Candidate Must-have:
- Degrees or certifications required
- 5-7 years of experience highly preferred Sales/warranty
- Working with dealerships or at a dealership
- Wholesale or retail experience
- Dealer interface experience
- Service/Warranty experience is a PLUS
- Licensed mechanic is a PLUS
- Licensed mechanic is a PLUS
- Previous Dealership experience