Department / Branch: IT Department

Reports To: Head of IT Department

Employment Type: Contract

Location: Richmond Hill Office

Responsibilities:

• Participate in and manage the design, specifications, coding, testing and implementation of bank's application program and business reporting;
• Oversee and monitor development through all phases of the System Development Life Cycle;
• Perform development for business reporting with different business entries;
• Develop program using Robotic Process Automation tools;
• Understand how the code being written benefits both the bank and the business as a whole;
• Recognize the code is a means to an end, and that project/task success is ultimately measured by client satisfaction;
• Manage the delivery of all relevant pre- and post- development milestones, in line with the release schedule;
• Prepare and maintain documentation throughout the development lifecycle, including proposals, coding plans, and user requirements;
• Understand and comply with rules and regulations related to both the department and the bank;
• Investigate and resolve application-related problems;
• Provide second-level support for the bank's application system, including after-hour support as required;
• Manage ad hoc IT requests and projects;
• Provide daily IT support to all staff.

Qualifications:

• Undergraduate degree in Computer Science, Data Science related, or a related field;
• Familiarity with JavaScript, Java, C or C++, Python, and SQL;
• Ability to prioritize tasks and work effectively under high-pressure environments;
• Strong project management and change management skills;
• Excellent customer service and follow-up skill;
• Proficient written and verbal communication skill in English. Proficient in Chinese languages is considered an asset;
• Independent problem solver with strong troubleshooting, decision making, and analytical skills.