We are Hiring!
Join MillDon Living as a Resident Manager! You Belong Here.
Are you a personable, hands-on individual passionate about property management and resident relations? Do you thrive in a dynamic environment where you can truly Create Better living experiences? MillDon Living wants you!
We're seeking a responsible Resident Manager to oversee the daily care and maintenance of our properties. As the primary contact for residents, you'll foster a welcoming, well-maintained community. This live-in position requires a proactive, solution-oriented approach, encompassing all aspects of property management. Located in Sarnia, ON this role supports the management of the Trillium Park community which includes 6 multi-residential building(s). You will be a key lead on the support team that takes care of Trillium Park and our residents.
About MillDon Living:
At MillDon Living, we are committed to providing exceptional living experiences for our residents. We value teamwork, integrity, and a dedication to excellence. We empower our employees with the resources and support they need to succeed.
Responsibilities:
- Resident Wellbeing: Ensure resident health, comfort, safety, and security, taking ownership of the property.
- Property Maintenance: Conduct inspections, address issues, and manage vendors.
- Customer Service: Provide exceptional service, respond to inquiries, and foster a positive atmosphere.
- Administration: Assist with rent collection, notices, and noise complaints.
- Suite Readiness: Ensure prompt turnover suite readiness.
- Security: Maintain building security and respond to emergencies.
- Cleaning & Upkeep: Perform cleaning duties and ensure amenity spaces are operational.
- Fire Safety: Implement fire safety plans and maintain records.
- Inspections: Complete regular inspections and address deficiencies.
- Exterior Maintenance: Maintain cleanliness and safety of exterior areas.
- Interior Maintenance: Inspect interior common areas and ensure functionality.
- Reporting & Communication: Provide reports to the Regional Property Manager, and communicate with residents regarding service requests.
- Maintenance Support: Maintain records of service requests, adhere to the RTA, and support residents with using MillDon Living portals and apps.
Qualifications:
- Experience in property management or a related field.
- Excellent customer service and communication skills.
- Strong problem-solving and organizational skills.
- Ability to work independently and as part of a team.
- Ability to perform basic maintenance tasks.
- Knowledge of relevant legislation, including the RTA.
- Ability to handle emergencies.
- Live-in position requirement.
What We Offer:
- Competitive compensation package including salary, benefits, reward program and perks.
- On-site living opportunity.
- Supportive and collaborative work environment.
- Professional growth and development opportunities.
- The chance to positively impact residents' lives.
To Apply:
If you're a motivated individual seeking a rewarding career, submit your resume and cover letter outlining your qualifications. We thank all applicants, but only those selected for an interview will be contacted.