- Participate in the development and/or configuration of contact centre solutions (CCaaS, including NLU/NLP, AI, WFM, and IVR.
- Be assigned to projects, guided to deliver/migrate technical solutions, and participate in meetings with clients, internal teams, and partners.
- Stay updated on emerging technologies, market trends, and identify opportunities for improvement, innovation, and automation.
- – Onboard new spatial datasets by guiding partners through preparation steps.
- – Clean and transform datasets for compatibility, ensuring high data quality standards.
- – Collaborate with engineers to integrate datasets and maintain accurate documentation.
- – Provide expert advice to woodlot owners on effective land management practices.
- – Develop and implement comprehensive forest management plans to meet landowner goals.
- – Collaborate with staff to deliver silviculture programs and enhance training opportunities.