- – Create clear posting instructions for OOH products and manage revisions.
- – Coordinate creative deadlines and follow up on material delivery with clients.
- – Communicate effectively with internal and external partners to solve problems.
- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.